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Consulting Partner, Hospitality Consulting Full-time

at NCR Corporation Georgia in Georgia (Published at 09-11-2022)

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Consulting Partner, NCR Hospitality Consulting // Job Description

We are:
  • NCR Consulting. NCR Consulting is a new breed of partnership designed to empower clients to leverage tangible strategy for sustainable growth. The market landscape has dramatically changed: consumers want the same kind of experience with every brand they encounter; there is a powerful convergence of marketing and technology; and brands are no longer built through advertising, but through experiences. Organizations need a partner that is part business consultancy and part technology powerhouse to enable them to design, build and run differentiated experiences to unlock exponential growth.
The job summary:
  • With a passion for developing and delivering growth for Hospitality clients, this role will work with our clients’ executive management to craft big picture married with feasible implementation at its core. If you love innovating and building industry leading strategy, we have a place for you. There is never a typical day at NCR and our people thrive in that dynamism. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space. Your role will require you to lead high performing teams and directly work with our clients to bring ideas and innovation that build sustainable differentiation. You will also be accountable for helping to drive new ideas with the client and working with the practice specific teams to ensure client value and ability to execute are front and center.
  • In this role, you play a significant part in driving NCR’s Professional Services business. Working alongside the Hospitality Consulting business leader, you will be responsible for developing a world class team from a zero base. From seeking out talent to defining the offers, through the sales cycle to delivering excellence for our customers, you will be leading a challenger consulting brand into market and securing new business. You will be given every support to succeed, with an outstanding team of peers, expected to push hard into new territory and achieve great results - managing senior client and stakeholder relationships across the existing portfolio and driving significant growth through business development.
  • Software pull-through and partnerships development will be an important element to this role and experience in this area is essential as is a demonstrable track record of expertise at the intersection of business and technology.
  • You will be a part of top talent to take NCR from a challenger consultancy to a direct competitor to the technology advisory firms over the next 5 years. This is a role that requires big ideas, big ambitions, and big results.
Your role: Consulting Partner, NCR Hospitality Consulting

Your key responsibilities:
  • Source, development and nurture top talent both directly and indirectly to effectively deliver differentiated value to target clients
  • Originate, qualify, and close new opportunities for NCR with our hospitality clients across our hospitality services, including digital commerce, systems integration, BPO, managed services, customer experience and loyalty, cloud services + data/AI services.
  • Work with NCR Hospitality Industry leadership teams to develop and deliver new business through trust and value-led relationships with the key client stakeholders responsible for business strategy and play the role of a trusted advisor
  • Develop global commerce strategies for NCR hospitality clients including leading the team performing rigorous analysis to identify potential value creating opportunities, creating the business case and developing the requirements to implement the strategy
  • Be a thought-leader in hospitality Industry challenges, trends, solutions, economics and related qualitative & quantitative aspects
  • Develop requirements to ensure that vision and recommendations translate to (and leverage) NCR assets, products and services
  • Defining high level enterprise business architectures and applying digital commerce best practices to support strategy recommendations
  • Lead client assessment portion of strategy engagements, develop cohesive conclusions and present key findings at the executive level
  • Provide strategy development and solution development to support new business activities and existing client relationships
Your qualifications
  • 15 years of professional services in management consulting with specializations in one of the following areas: consumer engagement (CX), eCommerce, digital marketing, BPO/outsourcing, business process transformation, enterprise solution architecture, or data/AI
  • Ability to develop large-scale strategy for global solutions for Fortune 500 - 1000 clients, including requirements definition and implementation
  • Minimum of 15 years working on multiple deals at the same time with experience in the Hospitality Industry
  • Minimum of 15 years of client facing experience with demonstrated experience as a pro-active leader
  • Minimum of Bachelor's degree
Big plus skills
  • Core management consulting skills including: Executive & Digital Leadership Workshop facilitation, Client interviews / focus groups, Run end-to-end strategy sales cycles (origination -
solution -
close) * Experience working with & jointly going to market with strategic vendors (software/channel/technology)
  • Restaurant industry experience - corporate or in the field
Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:
  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Short/Long Term Disability
  • Paid Vacation
  • 401k
EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.


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