Jobsxl - Jobs in USA

Description:

** $17 to $20 an hour based on experience**

WHO WE ARE

ABC Home & Commercial is a family owned and operated business, providing a fun, stable, and challenging environment to grow, learn, and serve in our community. We're pleased to have a diverse group of employees and believe strongly in a work/life balance while building long-term, trusting relationships with our customers and employees. At ABC you'll quickly learn what it's like to become part of a team that believes in fulfilling commitments, serving others, supporting families, and building our community.

To learn more about ABC and to view a full list of our services, visit www.abchomeandcommercial.com

HOW YOU CAN HELP US

As ABC's Mechanical Project Coordinator/Administrative Clerk, your primary goal is to effectively communicate with customers and technicians while optimally executing various administrative tasks in accordance with department-specific processes and protocols. Requires ability to be confident and decisive and yet demonstrate effective judgment in wide variety and constantly changing set of scenarios.

WHAT YOU'LL DO

PROVIDE ADMINISTRATIVE SUPPORT FOR MECHANICAL CONSTRUCTION:

Assists in various complex assignments, for multiple branches, including but not limited to:

• Process incoming phone calls, email and/or verbal requests for scheduling
• Enter accurate data into existing tracking forms for all applicable trades
• Create projects in company database, i.e. assign project work on designated technicians, apply payments and/or credits
• Apply for trade permits, pay fees and/or schedule final inspections using various 3rd party websites
• Create documentation packets per project for designated technicians as needed
• Collect equipment information to register, file rebates and submit for payment approval via 3rd party websites
• Schedule Quality Assurance appointments for completed HVAC installations and other trades as needed using multiple forms of communication
• Contact customer to coordinate and verify final inspections; schedule corrections and re-inspections as needed via 3rd party websites for multiple trades
• Communicate service needs/concerns to immediate manager, lead, service managers, accounting/billing, dispatch, and/or service technicians
• Maintain existing processes and procedures
• Attend all required meetings and trainings
• Other duties as assigned

Requirements:

WHAT WE LOOK FOR

• Excellent written communication skills, including spelling and punctuation
• High proficiency with emailing, and various electronic devices and applications for effective communication and information sharing
• Strong problem solving and critical thinking
• Must be coachable and willing to learn quickly
• Must have good phone skills and be able to confidently interact with customers
• Ability to organize and prioritize multiple tasks in a fast-paced environment
• Ability to work cohesively with co-workers to meet department goals, with commitment to company values
• Experience with Microsoft Excel, Word, and Google Suite
• Comfortable with web-based technology
• Must be able to type at least 50 wpm, proficient in 10-key, and be able to use phone system.
• GED or High School Diploma required
• May sit for long periods of time.
• Work in a cubicle.
• Ability to stay focused in an environment that may be prone to continuous distractions and interruptions.

WHAT WE OFFER

• Health, Dental, Vision & Life Insurance
• 401(k) with company matching
• Paid vacation and sick leave (PTO)
• Profit sharing bonuses
• Lead Now Program for all employees to increase earnings and pay
• Company clubs & committees, and company outings
• Paid trainings and development opportunities
• Tuition reimbursement
• Educational scholarships for employees and family members
• Wellness program, including gym membership
• After training is complete you will work M - Th in the office and Friday's at home.

ABC is an Equal Opportunity Employer. Please note that if an offer is extended ABC participates in the E-verify (I9) program & conducts a thorough Background check and pre-employment drug screening.

PM21

PI196259840