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Job Title: IT ENGINEER I

Job Profile/Summary

Under general direction, IT Engineers apply the theories and principals of computer science, mathematical analysis, and system analysis to analyze, design, test, deploy, evaluate, modify and maintain software applications and computer systems in a multi-platform environment. They are responsible for testing, developing, configuring, installing and troubleshooting hardware, software and networking systems to meet the needs of the business. They are required to identify and define problems, conduct research, analyze and propose solutions and make decisions to ensure the efficient function and uninterrupted operation of the computer systems; maintain a wide variety of installed software; plan for short-and long-range software or hardware requirements and implement new software or hardware. They may specialize in one area such as Applications, Data, Infrastructure, or Operations. #LI-Remote
Pay Range: $61,750 - $68,000k
Essential Duties/Responsibilities

• Analyze end-user needs and business requirements and design, test, and develop lower complexity solutions to satisfy demand
• Install, configure and administer technologies
• Create process flowcharts, diagrams, and other related documentation
• Develop technical workflows using different modeling techniques
• Ensure that design and implementation will meet security and QA standards, as well as ensure solutions are scalable and repeatable.
• Analyze reports to ensure that the functionality and performance meets all product and service level requirements
• Troubleshoot problems and provide customer support for applications, data, networks and operating systems.
• Automate operations where applicable
• Disseminate knowledge of best practices

Job Requirements/Competencies

Soft Skills

• Ability to discuss technical issues with non-technical audiences
• Strong analytical skills with the ability to learn new information quickly
• Ability to excel in a fast-paced, ambiguous and evolving marketplace
• Must be detail-oriented and logical
• Strong problem solving and analytical skills
• Strong written and oral communication skills.
• Strong listening and interpersonal skills.
• Ability to keep up with new business and technical concepts
• Able to work with minimal supervision
• Able to be collaborative in an Agile or Iterative work environment
• Highly self-motivated and directed.

Technical Skills

• Understanding of one or more software development languages
• Understanding of basic IT Security concepts, ITIL concepts, SDLC, Agile methodologies, waterfall, etc.
• Understanding of cloud computing with on-premise solutions
• Understanding of automating in a datacenter & cloud environment
• Understanding of both Windows and Unix-variant operating systems
• Understanding of the methodologies, technologies and industry best practices associated with process analysis, system analysis, design and architecture
• Understanding of multiple database OS systems

Education/Certificate/License Requirements

Bachelor's degree in computer science, system analysis or a related study, or equivalent experience.

Number of Years' Experience

0-2 Years

LP22

Technical Skills

• Understanding of one or more software development languages
• Understanding of basic IT Security concepts, ITIL concepts, SDLC, Agile methodologies, waterfall, etc.
• Understanding of cloud computing with on-premise solutions
• Understanding of automating in a datacenter & cloud environment
• Understanding of both Windows and Unix-variant operating systems
• Understanding of the methodologies, technologies and industry best practices associated with process analysis, system analysis, design and architecture
• Understanding of multiple database OS systems

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