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IT Support Analyst Full-time

at Vaco Ohio in Ohio (Published at 29-10-2022)

IT Support Analyst

Location: Cincinnati, Ohio.

Duration:12 Months

Rate: $20/hr

Required
  • Commitment to greet customers warmly and be an excellent listener
  • Possess good logic and reasoning skills
  • Understand ITIL concepts
  • Experience supporting Mac operating system in an enterprise environment
  • Experience leveraging Microsoft SCCM
  • Experience with Helpdesk software i.e. Service-Now
  • Experience supporting large Windows-based environments to desktop level with emphasis on Win 10 OS / Office 2016
  • Advanced knowledge of Microsoft Office suite of applications
  • 3+ years' experience providing technical support in a fast paced and constantly changing environment
  • Excellent customer service and communication skills.
  • Working knowledge and understanding of LAN/WAN networks
  • Technical aptitude and an openness for ongoing learning
  • Experience Supporting Collaboration Tools Such as Microsoft Teams, Video Conference Equipment


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