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IT Support Analyst
at Vaco Ohio in Ohio (Published at 29-10-2022)
IT Support Analyst
Location: Cincinnati, Ohio.
Duration:12 Months
Rate: $20/hr
Required
Location: Cincinnati, Ohio.
Duration:12 Months
Rate: $20/hr
Required
- Commitment to greet customers warmly and be an excellent listener
- Possess good logic and reasoning skills
- Understand ITIL concepts
- Experience supporting Mac operating system in an enterprise environment
- Experience leveraging Microsoft SCCM
- Experience with Helpdesk software i.e. Service-Now
- Experience supporting large Windows-based environments to desktop level with emphasis on Win 10 OS / Office 2016
- Advanced knowledge of Microsoft Office suite of applications
- 3+ years' experience providing technical support in a fast paced and constantly changing environment
- Excellent customer service and communication skills.
- Working knowledge and understanding of LAN/WAN networks
- Technical aptitude and an openness for ongoing learning
- Experience Supporting Collaboration Tools Such as Microsoft Teams, Video Conference Equipment
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