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Online Sales Consultant
at McKee Homes North Carolina in North Carolina (Published at 25-10-2022)
Description: The culture at McKee Homes is built on our shared Core Values – McKee Focus, Good People, Continuous Improvement, and Work Smart / Play Hard. McKee Focus means that we are one team working to deliver quality and consistency. We are also working together across all our Regions to Build a Cure for Alzheimer's. Good People means that we embrace diversity and kindness. We are passionate and authentic with each other and believe in clear and respectful communication. Continuous Improvement means we advocate for our journey. We are lifelong students and coaches that never stop learning and are continuously empowering change. Work Smart / Play Hard means we celebrate family and each other. We recognize stellar achievement, and we love what we do.It is so important that you share these values in order to be a part of our team as we hire, review, reward and recognize our outstanding associates based on these.
Summary/Objective
Responsible for qualifying and managing leads and customer requests for new homes through online and phone contacts; maintain website, CRM, and MLS listing information.
PM17
Essential Functions
Competencies
Work Environment
Work from home but will be required to attend sales training and staff meetings. This role routinely uses standard office equipment such as computers, phones, photocopiers, electronic stamp machines, and online systems.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is a full-time position. Days and hours vary between weekday, weeknight, and weekend hours as necessary
Travel
Occasional travel is required to support team in other areas.
This position will be expected to visit communities to familiarize themselves with the product and what each community USP is.
Required Education and Experience
Minimum High School Diploma or equivalent / Bachelor's Degree preferred
Previous sales experience desired
Additional Eligibility Qualifications
None required for this position.
EEO Statement
McKee Homes provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, McKee Homes complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
McKee Homes expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of McKee Homes' employees to perform their job duties may result in discipline up to and including discharge.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
PI195128559
Summary/Objective
Responsible for qualifying and managing leads and customer requests for new homes through online and phone contacts; maintain website, CRM, and MLS listing information.
PM17
Essential Functions
- Respond to all email, phone and text leads immediately
- Qualify each lead based on needs
- Provide consistent follow-up to online leads with the goal of setting an appointment with the New Home Sales Consultants, Vision Lending team, and Design Studio.
- Provide information and marketing materials to leads, along with other important selling points of each community
- Work with each lead to determine best community and floor plan
- Utilize CRM on a daily basis
- Track and report on lead activity and sales conversion ratios
- Train New Home Sales Consultants on CRM, hand off process, etc. as needed
- Manage accurate and updated website and MLS listings
Competencies
- Communication Proficiency
- Time and Project Management
- Collaboration Skills
- Technical Capacity
- Organization
- Relationship Management
Work Environment
Work from home but will be required to attend sales training and staff meetings. This role routinely uses standard office equipment such as computers, phones, photocopiers, electronic stamp machines, and online systems.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
- Frequently required to sit; occasionally required to stand and walk.
- Occasionally required to reach with hands and arms.
- Frequently required to talk or hear.
- Occasionally required to bend, twist, or climb.
- Moderate concentration/intensity, which includes prolonged mental effort with limited opportunity for breaks.
- Average memory, taking into consideration the amount and type of information.
- Moderate level of complexity for decision making. Average time pressure of decision making.
- The noise level in the work environment is usually moderate
This is a full-time position. Days and hours vary between weekday, weeknight, and weekend hours as necessary
Travel
Occasional travel is required to support team in other areas.
This position will be expected to visit communities to familiarize themselves with the product and what each community USP is.
Required Education and Experience
Minimum High School Diploma or equivalent / Bachelor's Degree preferred
Previous sales experience desired
Additional Eligibility Qualifications
None required for this position.
EEO Statement
McKee Homes provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, McKee Homes complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
McKee Homes expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of McKee Homes' employees to perform their job duties may result in discipline up to and including discharge.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
PI195128559
