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Description:

Job Summary: The IT Data Analyst will be responsible for providing routine and ad-hoc analysis and reporting for use in business decisions and regulatory compliance. This position will make use of automated tools to extract data from multiple sources. This position will also assist in the maintenance of the data systems and the network that connects them, working with all positions within the IT department to maintain an efficient and productive data environment. This position will serve as part of the IT team that maintains the technology environment for Cary Medical Center and Pines Health Services.

Essential Job Duties:

1. Develop and maintain databases and data systems

2. Perform analysis to assess quality and meaning of data

3. Facilitate root cause analysis of data system issues

4. Identify corrupt data and code errors, work with appropriate parties to find solutions

5. Develop reports and reorganize data into a readable format

6. Resolve complex technical design issues

7. Maintain network efficiency to minimize downtime

8. Develop a compilation of timely, comprehensive, and accurate reports as requested

9. Maintain documentation for reporting processes and procedures

10. Complies with local, state, and federal laws and regulations

11. Other duties as assigned

Requirements:

Required Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * At least three (3) years of proven software design and implementation.

• Knowledge of data system designs, including hardware and software intergration.
• Knowledge of network systems, function, and design
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Ability to think critically, problem-solve, communicate, and manage task execution.
• Strong interpersonal and communication skills to effectively interface with the client and senior management.
• Ability to work under tight deadlines while maintaining a high-quality level of work.
• High level of professionalism, ethics, and integrity, with the ability to build relationships while ensuring compliance with all company policies.
• Able to handle sensitive/confidential situations and documentation.
• Strong analytical, interpersonal, written communication skills and decision-making skills.
• Excellent understanding of database systems, security, network and systems administration.
• Be a critical thinker but also execute on the details; outstanding analytical, research, and presentation skills.
• Strong knowledge of project management principles.

Preferred Qualifications: * Associates degree in IT or a related field

• Industry Certifications related to the position preferred
• Experience working in a hospital and/or medical office environment preferred

Physical Requirements:

This job operates in a professional healthcare environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Sitting: 4 – 7 hours/day

• Standing: 4 – 7 hours/day
• Walking: 1 – 3 hours/day
• Lifting: 25 lbs. with good body mechanics
• Pulling/Pushing: Must be able to push/pull weight distances of greater than 3 feet manually or with assistive device
• Use hands to finger, handle or feel: 4 – 7 hours/day
• Reach with hands or arms: 1 – 3 hours/day
• Close Vision (clear vision at 20 inches or less)
• Distance Vision (clear vision at 20 feet or more)
• Depth Perception (three-dimensional vision; ability to judge distances and spatial relationships)
• Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus)
• Repetitive Motion (repetitive use of both hands 5 – 6 hours/day; grasping – simple/light – both hands 3 – 4 hours/day; fine dexterity both hands 3 – 4 hours/day)

Availability & Travel:

This is a full-time position. Days and hours of work are Monday through Friday, hourly schedule may vary due to projects and software implementation. * Occasional evening and weekend work may be required as job duties demand.

• This position will serve as part of the On-Call schedule.

Work Habits: * Completes work within a designated time

• Demonstrates the ability to work independently and is accountable for own actions
• Shows initiative and follow-through
• Demonstrates productivity at work (makes good use of down time)
• Performs duties willingly and enthusiastically
• Returns from breaks, meals, meetings and in-services in a timely manner
• Takes appropriate actions when safety issues are identified (reports hazardous situations to appropriate person, removes malfunctioning equipment, etc.)
• Follows recommendations designed to reduce worksite injuries (proper body mechanics, personal protective gear, safe sharps, etc.)
• Demonstrates the ability to be flexible, organized and function under stressful situations
• Demonstrates judicious use of supplies

Organizational requirements: * Reports to work on time and as scheduled.

• Wears identification while on duty.
• Uses computerized punch time system correctly.
• Adheres to Appearance and Dress Code policy, appearance is neat and tidy:
• Fingernails must be clean, neatly manicured and of reasonable length. Artificial nails may not be worn in identified areas per Infection Control Policy.
• Makeup and jewelry should be worn in a conservative and tasteful manner. Jewelry should not present a safety hazard or interfere with job performance.
• Maintains and ensures patient confidentiality at all times.
• Complies with all organizational policies regarding ethical business practices.
• Adheres to safety policies as evidenced by in-service attendance records and employee practices.
• Maintains regulatory requirements (i.e licensing, certification).
• Attends staff meetings, reviews monthly staff meeting minutes of missed meetings.
• Parks in designated employee areas.
• Does not exceed 3% unscheduled absences.

Promotes a Collaborative and Cooperative Environment: * Establishes good rapport and cooperative working relationships with other members of the organization to promote quality care and service

• Handles conflict appropriately (uses I statements to discuss issues, discusses privately and directly with the individual involved, obtains assistance from supervisor when needed)
• Responds appropriately to change (remains open-minded, keeps personal agenda out)
• Represents the organization in a positive and professional manner (language and actions reflect the mission and vision of CMC)
• Participates in performance improvement by identifying problems and potential solutions (Be part of the Solution, Not part of the Problem)
• Treats patients, family, visitors and co-workers with respect and dignity (addressing individuals courteously, knocking before entering, keeping voice down, displaying positive regard)
• Provides exceptional customer service, thus contributing to the WOW experience (offering assistance before being asked, going one step extra to help, smiles and makes eye contact when speaking)

Cognitive Environment Requirements: * Some problem solving required, as well as making independent judgments and decisions.

• Continuously assess situations and determine corrective actions as needed.

Emotional Environment Requirements: * Must remain calm & exercise self-control in working relationships.

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