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Front Desk Receptionist Full-time

at Red Roof Plus Pennsylvania in Pennsylvania (Published at 27-08-2022)

Red Roof Inn of Easton is hiring for Night Audit Front Desk Clerk:

There are two positions' available Night Audit 11pm-7am, and 3p.m. -11p.m

Hotel Front Desk Clerk Job Description

  • Greet guests and patrons as they arrive
  • Ask if guests have a prior booking
  • Manage the registration process
  • Ask for identification and ensure that the provided credentials are accurate
  • Handle guest check-ins and check-outs appropriately
  • Operate hotel switchboard, take calls and provide information and transfer calls
  • Manage accurate accounting of all rooms
  • Provide guests with room keys and call for bellboys
  • Take reservations over the telephone, through emails and in person
  • Answer queries regarding the hotel's services, charges, dining facilities, sports facilities and travel directions
  • Refer guests to appropriate departments to resolve complaints or provide suggestions
  • Compute bills and take payments
  • Provide guests with directions around the hotel
  • Contact housekeeping and maintenance departments when a problem is reported
  • Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them
  • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift

Flexibility is a must.

Job Type: Full-time

Pay: $13.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Weekend availability

COVID-19 considerations:
Surfaces are disinfected regularly, Mask at your preference.

Education:

  • High school or equivalent (Preferred)

Work Location: One location



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