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Front Desk Receptionist
at Red Roof Plus Pennsylvania in Pennsylvania (Published at 27-08-2022)
Red Roof Inn of Easton is hiring for Night Audit Front Desk Clerk:
There are two positions' available Night Audit 11pm-7am, and 3p.m. -11p.m
Hotel Front Desk Clerk Job Description
- Greet guests and patrons as they arrive
- Ask if guests have a prior booking
- Manage the registration process
- Ask for identification and ensure that the provided credentials are accurate
- Handle guest check-ins and check-outs appropriately
- Operate hotel switchboard, take calls and provide information and transfer calls
- Manage accurate accounting of all rooms
- Provide guests with room keys and call for bellboys
- Take reservations over the telephone, through emails and in person
- Answer queries regarding the hotel's services, charges, dining facilities, sports facilities and travel directions
- Refer guests to appropriate departments to resolve complaints or provide suggestions
- Compute bills and take payments
- Provide guests with directions around the hotel
- Contact housekeeping and maintenance departments when a problem is reported
- Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them
- Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
Flexibility is a must.
Job Type: Full-time
Pay: $13.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
COVID-19 considerations:
Surfaces are disinfected regularly, Mask at your preference.
Education:
- High school or equivalent (Preferred)
Work Location: One location