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Oncology Clinical Nurse Educator Full-time

at Syneos Health Commercial Solutions New York in New York (Published at 24-08-2022)


You're a nurse, a patient advocate and an educator-and you excel at every one of them.

If there's one thing your years of clinical training and patient education have taught you, it's how to manage priorities, and move seamlessly from one challenge to the next. You get people to listen to your wise advice, and to overcome their fears of new and existing medical therapies by instilling confidence and sharing expertise while displaying passion. It's time to turn those diverse talents to an exciting new field, and become an integral part of the Clinical Education team with Syneos Health.


The Care Navigator will be responsible to connect with patients through phone, text, email, and video chat to set expectations for starting therapy, share information on programs, and provide approved resources living with cancer and beyond. The Care Navigator will provide education for the administration of the approved drugs, and/or disease state for which they are prescribed. The Care Navigator will provide patient's understanding of their therapy and does and will not provide medical advice or replace a treatment plan from their doctor and treatment team. Engage with patients at key points in their treatment journey to provide relevant education and support.
Duties may include, but are not limited to the following:

  • May provide in-home, telephonic or video injection training
  • Accelerate disease state awareness
  • Educate staff on Care Navigator program resources
  • Integrate compliantly, per business rules, with sales professionals, reimbursement specialists and other matrix partners with the goal of optimizing the patient experience
  • Communicate as required with managers, peers, customer counterparts.
  • Ability to work within complex technologies with ability to complete/balance several tasks at once maintaining focus and accuracy
  • Provide patient support through the approved, designated call cadence.
  • Other duties as assigned

Job Requirements

Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:

  • Bachelor's degree required.
  • Active RN license or Advanced Practice degree (Nurse Practitioner/Physician Assistant/PharmD/MSN) required.
  • Bilingual Spanish required.
  • Candidates who are OCN and/or Infusion certified is preferred
  • A minimum of 2+ years post graduate oncology clinical and/or educational experience is required
  • Previous industry experience preferred
  • Experience with specialty products (preferably oncology and/or infusion/or subcutaneous injection) preferred
  • Knowledge and/or experience with direct to patient education initiatives preferred
  • Previous experience in introducing new specialty pharmaceutical/biologics products or indications a plus

Interviews may be conducted in person at an on-site interview location. For any in person interviews, local Covid safety guidelines will be followed.

I understand that if I am made an offer of employment, it will be conditioned on my demonstration I am fully vaccinated OR I plan to initiate vaccination by my start date AND be fully vaccinated within 4 weeks of start date against the COVID-19 virus.

IMPORTANT: I understand that if the role for which I am applying requires extensive in-person contact with colleagues, health care providers, clients and other medical professionals who have stringent vaccination requirements that all Syneos Health employees with whom they partner be fully vaccinated and will not accept or consider any exemptions. I understand I can request an exemption from Syneos Health's vaccination requirement based on a qualifying medical condition or sincerely-held religious belief. However, in the event that I successfully obtain an exemption, I understand that it is highly unlikely that I will be able to adequately perform the essential functions of this position without imposing an undue hardship on Syneos Health due to the clients' demands.

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Here, each day brings an opportunity to take ownership of a new challenge. Teaming with some of the most talented clinicians in the industry, you'll improve patient outcomes and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients. By joining Syneos Health, you'll be connected to our multitude of career paths and pipeline of employment opportunities.

MATTERS EVERYWHERE | How will you accelerate improving patient outcomes?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

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