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F.I.T. Muscle and Joint Clinic is growing! We are hiring an outgoing, energetic Patient Care Coordinator to float between our clinics as needed! You will be the face of our clinic, welcoming and interacting with patients and handling all key responsibilities listed:

Description:

• Must be knowledgeable of all techniques and procedures performed within our clinics and uphold its standard for excellence. Responsible for competently and efficiently performing all tasks in a friendly, professional manner.
• Maintain open communication and confidentiality with patients and referral sources.
• Operate multi-line telephone system; answer, screen, and forward calls providing information, taking messages, and reviewing voice mails.
• Document ALL patient contact, payment arrangements, pricing negotiation, or any other verbal communication with our patients in the customer account notes.
• Respond quickly and appropriately to patient questions and concerns.
• Transmit information or documents to referring physicians or other businesses, using a computer, mail, or fax machine.
• Provide information about establishments such as the location of offices, employees within the organization, or services provided accurately.

Duties:

• Greet and assist patients with the completion of required paperwork
• Manage clinic phone calls, not limited to scheduling new patients, rescheduling, and fielding marketing phone calls
• Complete transactions using POS systems, reconcile daily collections reports
• Scanning documents and maintaining medical records
• Inventory, stocking, and cleaning of the lobby, PT bay, and other clinic areas
• Opening and closing of the clinic
• Verify insurance and benefits for patients
• All other job duties as deemed appropriate by management

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representations of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential:

• Experience handling sensitive and confidential business matters and information with discretion.
• Able to juggle a variety of tasks while remaining friendly to customers
• Maintain a professional, cheerful and positive attitude always
• The job requires being honest and ethical
• Accepting criticism and dealing calmly and effectively with high-stress situations
• Careful about detail and thorough in completing work tasks
• Willingness to take on responsibilities, special projects, and challenges as they arise
• Actively looking for ways to help people
• Manage one?s own time
• Be a team player and help to provide a positive, healthy workplace

Position Requirements:

• Ability to use office equipment; computer, scanner, fax, and phone system

• Great communication and organizational skills
• Maintain a professional appearance and appropriate attire
• Experience with Microsoft Office preferred
• Enthusiastic approach to customer service.

F.I.T. Muscle & Joint Clinic provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

F.I.T. Muscle & Joint Clinic provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Clinics are open between 7am-7pm Monday-Friday (some on Saturdays!) and we have 10 locations all over the metro. This position will be flexible and is great for someone who has a flexible schedule and would like to work as needed. Must be willing to float and work out in locations Lees Summit, Shawnee, and south Overland Park.

Job Type: Part-time

Pay: $16.00 - $16.50 per hour

Benefits:

• Flexible schedule

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do the locations and availability shown in the ad work for you?

Work Location: One location