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Front Desk Agent
at Holiday Inn Express & Suites Texas in Texas (Published at 20-08-2022)
We are seeking a hardworking, friendly, and dedicated candidates to join our team. We would like to train on 7-3 and 3-11. We are looking for someone with an open availability and yearning for growth in the Hospitality industry . Here at Holiday Inn Express Plano East, we take pride in upholding, and excelling, the standards of Great Customer Service. As a valued team member of our Front Desk Agents you will be expected to:
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Qualifications:
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
- Ideal candidate must have the ability to work in a high-pressure, fast-paced environment, be a team player, and be able to creatively think and work within the full spectrum of all that is involved to be successful as a front desk agent.'
'Work Remotely No
Job Types: Full-time, Part-time
Pay: $13.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Overtime
- Weekend availability
Supplemental Pay:
- Tips
COVID-19 considerations:
Customers as well as employees are not required to wear their mask but they are encouraged to exhibit health safety throughout the hotel.
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: One location
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