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Front Desk Agent Full-time

at Holiday Inn Express & Suites Texas in Texas (Published at 20-08-2022)

We are seeking a hardworking, friendly, and dedicated candidates to join our team. We would like to train on 7-3 and 3-11. We are looking for someone with an open availability and yearning for growth in the Hospitality industry . Here at Holiday Inn Express Plano East, we take pride in upholding, and excelling, the standards of Great Customer Service. As a valued team member of our Front Desk Agents you will be expected to:

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

Qualifications:

  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Ideal candidate must have the ability to work in a high-pressure, fast-paced environment, be a team player, and be able to creatively think and work within the full spectrum of all that is involved to be successful as a front desk agent.'

'Work Remotely No

Job Types: Full-time, Part-time

Pay: $13.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Overtime
  • Weekend availability

Supplemental Pay:

  • Tips

COVID-19 considerations:
Customers as well as employees are not required to wear their mask but they are encouraged to exhibit health safety throughout the hotel.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel Experience: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work Location: One location



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