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Insurance Customer Service Associate Full-time

at CMS Insurance Agency, Inc. Ohio in Ohio (Published at 09-08-2022)

CMS Insurance Agency is an independent insurance agency that represents 9 insurance carriers. We offer many lines of insurance including commercial, personal, life, long term care and disability. Our office is growing and we are looking to add a customer service associate.

Insurance Customer Service Associate Duties:

  • Customer interaction - gather underwriting info, claims info, and processing customer requests
  • Company interaction - process change requests, research billing issues, claims processing, and renewal tracking
  • Internal office processes - agent communication, customer letters, agency activity, documentation of policy changes

Insurance Customer Service Associate Requirements:

  • One year of experience in insurance customer service
  • Work hours 8:00 am - 4:30 pm
  • Positively engage customers via phone and in person

We pride ourselves on customer service. Our customer service team is the first impression that our existing and potential customers experience. It's important that everyone in our organization treats our customers with the utmost care.

Job Types: Full-time, Part-time

Pay: $10.00 - $20.00 per hour

Benefits:

  • 401(k)
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Profit sharing
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: One location



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