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Job title: Customer Service Representative

Location: Austin, TX (on-site)

Duration: Full-time

Shift time: 12 pm - 09 pm and 03 pm to 11 pm

Job description:

LOOKING FOR A CANDIDATE WHO CAN TAKE INBOUND CALLS IN A CALL CENTER ENVIRONMENT.

Qualification / Experience

• Minimum 1 year of experience in Contact Centre/Voice Operations handling customers
• Effective Probing and Problem-Solving Skills
• Ability to multi-task
• Customer service experience is desirable
• Understand and solve customers' queries.
• Phone etiquettes

Job Type: Full-time

Pay: $34,000.00 - $35,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Video interviews

Ability to commute/relocate:

• Austin, TX 78753: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Call center: 1 year (Required)
• inbound calls: 1 year (Required)

Work Location: One location