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Allstate Licensed Customer Service Representative Full-time

at Allstate Insurance-Shield Property and Casualty Insurance Florida in Florida (Published at 05-08-2022)

If you?re an upbeat, enthusiastic individual who can carry a conversation with anyone and genuinely enjoys helping others, than you?re exactly who we?re looking for. Apply for our Licensed CSR position today!

We're looking for a Licensed Customer Service Representative to join our successful high paced insurance agency in Weston, FL. Our agency provides a competitive base salary, benefits, and additional incentives. We also offer paid training, career development and opportunities for growth in the insurance field.

At least 1 year of prior property and casualty insurance experience is required.

What you?ll do:

  • Assist current customers with policy questions, endorsements, and payments
  • Conduct welcome calls for new onboarding customers
  • Cross-sell additional products and services
  • Provide customers assistance and guidance throughout the claims process
  • Ensure a positive customer experience by providing our customers outstanding customer service
  • Conduct annual insurance reviews for our existing customers
  • Contact customers in danger of cancellation or at risk of losing important policy discounts

What you?ll need:

  • MUST HAVE 1 year of prior insurance experience. All other candidates will not be considered.
  • 4-40 Insurance License is required, 2-20 preferred
  • Upbeat, positive, enthusiastic attitude
  • Possess a genuine willingness to learn and must be coachable
  • Team player who works well with others but can also work well independently
  • Strong organizational skills are a must
  • Able to multi-task, follow-thru and follow-up
  • Excellent verbal & written communication/interpersonal skills
  • Must be Bilingual, English/Spanish


  • 8 Hour Work Day
  • Monday - Friday
  • No Nights

Job Type: Full-time

Pay: $33,000.00 - $45,000.00 per year


  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Monday to Friday
  • No nights

Supplemental Pay:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • Weston, FL 33326: Reliably commute or planning to relocate before starting work (Required)


  • property and casualty insurance: 1 year (Required)


  • English and Spanish Fluently (Required)


  • 440 Insurance Producer License? (Required)
  • 220 General Lines License (Preferred)

Work Location: One location

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