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Banking Call Center Representative Full-time

at Prime Consulting Inc Ohio in Ohio (Published at 04-08-2022)

Job description:

  • Answer inbound calls.
  • Minimum 1-3 years of experience in Contact Centre/Voice Operations handling customers
  • Effective Probing and Problem-Solving Skills
  • Proficient in Microsoft Office Suite
  • Ability to multitask
  • Customer service experience desirable

Behavioural & Leadership Competencies

  • Ability to maintain the confidentiality of customer and company information.
  • Ability to work independently and seek additional opportunities when able.
  • Ability to work in a team environment to develop integrity, trust, and respect of co-workers at all levels
  • Good verbal and written communication skills

Job Type: Full-time

Pay: $11.00 - $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Cincinnati, OH: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Support: 1 year (Preferred)

Work Location: One location



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