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Role : Legal invoice analyst

Location : Madison, WI
Job Description

We are looking to onboard an accomplished Legal Invoice Review Quality Assurance Analyst to join our client in USA. The candidate will become an integral part of quality assurance testing for the Legal Bill Analysis Centre of Excellence (LBACOE).

If this something interests you, apply today.

Skill / Qualifications

• Juris Doctor degree from an ABA-accredited law school.

Conduct review of LBACOE Legal Invoice Analysts? line-item adjustments and non-adjusted invoice lines, applying specialized legal subject matter expert knowledge to context of legal invoice line items for quality assurance. Using sound individual discretion and with minimal supervision, conduct gap filling analysis to decode the legal ?story? of an invoice by utilizing required law school education, law firm experience and/or related specialized legal expertise,

• Verify the compliance to legal billing guidelines by law firms and vendor submitting invoices.
• Verify the accuracy of the UTBMS task codes (Fee, Activity and Expense codes) applied to invoice line items.
• Use legal knowledge and careful discretion to make corrections to adjusted and non-adjusted invoice lines as needed.
• Address law firm requests for reconsideration of adjusted amounts while utilizing careful judgment, legal knowledge and utmost professionalism while upholding integrity of the legal billing process.
• Independently make further adjustments to invoice line items as necessary based on his or her assessment of the legal context of the invoice while utilizing specialized his or her legal subject matter expert knowledge to extract core critical legal terminology and concepts. Document reasons for any additional adjustments made to invoice line items, identifying the billing guideline violated and the rationale for the amount adjusted.
• Forward the audited and peer-reviewed legal invoice through the review chain as required.
• Receive and organize law firm requests for reconsideration from Operations Support Specialists or management and/or work the intake queue for requests for reconsideration.
• Address law firm requests for reconsideration of adjusted amounts while utilizing careful judgment, legal knowledge and utmost professionalism while upholding integrity of the legal billing process.
• Work with law firms in a professional manner via legal expert-to-expert written communications to carefully resolve disputed adjusted invoice line items using sound independent discretion and vast legal knowledge base.
• Efficiently and accurately review appealed legal invoice entries.
• Excellent ability to review, analyze and evaluate legal fee and cost/expense in appealed invoice entries and to exercise discretion and sound independent judgment when making audit and adjustment decisions in a law firm appeals context.
• Gather key information regarding the adjustment history and the LBACOE communication history on a disputed line item.
• Prior experience in a legal services or legal invoice auditing environment.
• Prior experience with direct communication with law firms in a legal billing context.
• Experience with handling conflict with law firms, in writing and telephonically.
• Highly developed communication skills, including both excellent written and verbal skills.
• Firm grasp of the Federal and/or State Rules of Civil Procedure.
• Insurance defense and civil litigation experience preferred.
• Prior legal invoice auditing experience either in-house or with a third-party legal invoice auditing company strongly preferred.

Preferred Experience:

• Prior US and International legal invoice review and analysis experience in a legal invoice analyst role.
• Prior experience in auditing claims litigation.
• Prior work experience with an insurance company.
• Experience in handling appeals of legal invoice claims adjustments.
• Prior experience with direct communication with law firms in a legal invoice review context.
• Experience with handling conflict with law firms, in writing and telephonically.
• Highly developed communication skills, including both excellent written and verbal skills.

Job Responsibilities

• The Legal Bill Analysis (?LBA?) process which involves the prompt, accurate and efficient auditing of electronically submitted legal fee and expense invoices submitted by law firms and vendors of our clients.
• In a peer review of LBACOE invoice analysts? work while independently utilizing his or her specialized legal expertise, knowledge base and education.
• In a comprehensive, expert assessment of the legal context and terminology in the invoice, the QA Analyst will make additional adjustments to previously-adjusted invoice line-item entries, if needed, and document the comprehensive justification for such adjustments.
• The QA Analyst will also make corrections to adjusted and non-adjusted invoice lines. Moreover, the QA Analyst, as part of our Appeals Team, will engage in written communications with the law firm vendors of our customers regarding the adjustments made to invoice line-item entries by the LBACOE.
• The ultimate goal of QA Analyst communications with the law firms is to fully leverage the QA Analyst?s robust legal knowledge base and partake in legal expert-to-expert discourse so as to arrive at a reasonable, mutually-agreeable resolution on disputed invoice adjustments, subject to our customers? ultimate directive(s).
• The QA Analyst will also be responsible for supporting the appeals mediation efforts of the LBACOE by extracting core legal concepts at the heart of the invoice, analyzing the full legal context of the invoice in line with our client?s billing guidelines and memorializing the appeals expert-to-expert discourse, all of which is to be included in a written summary for review by our client(s) and/or for use at a resolution conference to be attended by the law firm, LBACOE and our client(s).
• The QA Analyst will also provide guidance to business unit partners regarding issues or opportunities within the LBA process.

Additional Responsibilities:

• Support internal management in documenting performance metrics for internal use and use with clients and law firms.
• Communicate and calibrate with audit team and appeals team members as part of critical legal expert QA Analyst ?task force? that resolves ambiguities or ?close judgment calls? in interpretation of client guidelines when applied to complex legal invoicing scenarios.
• Strong understanding of legal terminology and claims legal situations, multi jurisdictional exposure preferred.
• Using sound discretion and legal expertise, analyze and condense legal service agreements to produce effective operational outputs meeting and, in some cases, exceeding customer expectations.
• Self-motivated with an ability to work independently and with very limited supervision after training.
• Excellent computer skills with the ability to learn the electronic legal bill submission and auditing software.
• Sound command of the English language-- grammar, syntax and style -- including an understanding of the conventions of punctuation and capitalization.
• Excellent spelling and proofreading skills.
• Effective communication skills - ability to obtain information from others and deliver information to others orally and in written form.
• Organizational skills, including the ability to organize work in an orderly fashion conducive to the prompt, efficient review of an appropriate number of legal invoices in a given day or time period.
• Familiarity with common business math and possess appropriate business telephone skills.
• Ability to carry out detailed written or verbal instructions; ability to respond to requests effectively and efficiently.

Benefits

• Competitive Hourly Rate (Depending on Experience)
• Health Insurance
• PTO

About Us

We are champions of change, torchbearers of innovation, pioneers of modern business and technology solutions, believers in teamwork, transparency and relationships.

We are AANSEACORE - a global Business Technology Transformation Solutions Company, specializing in Professional Staffing. Asia, Africa, North - South America, Europe, Australia, the global presence we strive to establish, is at the core of AANSEACORE and this underlines our ?global family? ethos.

We specialize in Flexi-Staffing (Temp. Staffing) and Contract to Hire Staffing. Our staffing and HR team brings 3-decade expertise and experience to the table. With dedicated Account Managers for each of our clients, our consultants work for assignments across the globe based on clients? needs.

With our vast network of clients, we are always on the move, fulfilling their contract positions.

Visit Us at www.aanseacore.com to learn more.

Disclaimer

AANSEACORE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed may vary depending on the nature of your employment with AANSEACORE and the country where you work.

Job Type: Full-time

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Legal Invoice Analyst: 1 year (Preferred)

Work Location: One location