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Front Desk Medical Receptionist Full-time

at Parenti Morris Eye Care Arkansas in Arkansas (Published at 17-07-2022)

Who are we?
At Parenti - Morris Eyecare, we are in the business of improving the standard of Eyecare. For us, that means doing everything we can to keep our patients at the center. As an innovative eyecare provider, we offer convenient, accessible, cost-effective eyecare services, generating industry-leading patient satisfaction ratings, quality of care, and efficiency.

Role Description
Our Medical Receptionists act as a liaison between the Optometric Physicians and patients by working directly with the provider to deliver high-quality, compassionate customer service and clinical eyecare.

Core Responsibilities

  • Meet, greet, and assist patients promptly, efficiently, and in a professional manner
  • Set up new patients and update current patients? information in the EMR system
  • Schedule and reschedule appointments, as well as coordinate walk-in patients
  • Answer phone calls and LiveChats promptly and relay messages when necessary
  • Maintain the front desk and reception area in an organized, orderly fashion
  • Collect co-payments, deductibles, and co-insurances
  • Process referrals and provide complete and accurate referral information to our patients
  • Balance register and ensure all credit payments are accurate
  • Explain fees, services, and policies
  • Other duties as necessary

Qualifications

  • 1 year of Medical Administration experience, preferred, but willing to train.

What are we looking for?

  • Excellent verbal and written communication
  • Ability to maintain confidentiality
  • Strong computer skills
  • Strong attention to detail
  • Team player
  • Efficient time management and workload prioritization
  • Strong multitasking skills
  • Basic understanding of common medical terminology

Schedule

  • Job Type: Full-time

Benefits:

  • Retirement Options
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision Care

Job Type: Full-time

Pay: $13.00 - $20.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
In-depth cleaning, disinfecting, and at this stage in the pandemic, optional masks for staff and patients.

Ability to commute/relocate:

  • Rogers, AR 72758: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location



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