Jobsxl - Jobs in USA

We are looking for a Part Time Night Auditor to serve as our guests? first point of contact and manage all aspects of their accommodation. Night Auditor's responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we?d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Opera experience preferred.

• Wages starting at $14/hr.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients? complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests? needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

Benefits

• Healthcare Insurance
• Dental/Vision Insurance
• Life Insurance
• Health Savings Account
• 401k with company match
• Referral Program
• Employee Discount at Brand Properties
• Tuition Reimbursement
• Free Employee meals
• 30-60-90 day Merit Increases

Requirements

• Work experience as a Hotel Front Desk Agent, Night Auditor, Receptionist or similar role
• Experience with hotel reservations software, like Opera, Cloudbeds and RoomKeyPMS
• Understanding of how travel planning websites operate, like Booking and TripAdvisor
• Customer service attitude
• Excellent communication and organizational skills

Position Type/Expected Hours of Work

Part-time position. Flex scheduled days and some Holidays as needed

Shift Times: 10:30pm ? 7:00am

Required Education and Experience

• High School Diploma or Equivalent
• Prior experience preferred
• Flexibility in work shifts
• Excellent organization skills
• Read and speak English
• Ability to follow instructions

Work Authorization/Security Clearance (if applicable)

Must be authorized to work in the United States of America.