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Guest Service Agent (Part Time) Full-time

at Hilton Garden Inn Oshkosh Wisconsin in Wisconsin (Published at 28-06-2022)

This is a part time position with the opportunity to grow into a full time role. The schedule for this role will include BOTH 1st shift (7am - 3pm) & 2nd shift (3pm - 11pm) hours. Candidates need to have availability to work both shifts.

Ideal Candidates Will Be Able To:

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients? complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests? needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments


1. Hilton Team Member Travel Program

2. Tuition Reimbursement (NEW!)

3. Employee Referral Bonus (NEW!)

Job Type: Part-time

Pay: $14.00 - $15.00 per hour


  • Employee discount
  • Referral program
  • Tuition reimbursement


  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Weekend availability


  • Hotel experience: 1 year (Preferred)

Work Location: One location

Viewed: 33 times
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