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Performs scheduling functions as designated by practice. Schedules surgeries, procedures and diagnostic testing. Requires general knowledge of specified surgical procedures, exam preparations, exam sequencing and other related functions.

• Schedules surgeries, procedures and diagnostic testing. Obtains patient information necessary for proper scheduling of examination if necessary.
• Schedules regular office appointments, follow-up appointments, pre-surgeries, and pre-procedure testin as necessary.
• Determines staff availability and schedules surgical and pre assessment appointments.
• Calls patients to schedule or confirm pre assessment appointments and surgery. Provides patient with information and instructions as appropriate to procedure or surgery. Supplies patients with correct instructions and reviews instructions with patients.
• Acts as the direct liaison for office manager and physicians.
• Responsible for retrieving, maintaining, copying/printing, filing, and distributing reports and other documents; coordinates courier service as needed.
• Completes appropriate paper work scheduled surgeries and diagnostic procedures. Gathers clinical information ensures information required to complete department forms and application is complete and accurate.
• May work directly with insurance companies to obtain precertification authorization on behalf of the physician. May necessitate communication directly with patients, other departments or outside organizations.
• Receives and reviews schedules to identify accounts/cases requiring precertification.
• Communicates and follows-up with physician offices, hospital departments and insurance companies to determine whether precertification has been initiated. If precept has not been initiated, works directly with insurer to obtain precertification approval and ensure reimbursement.

At Southeastern Neurosurgical Specialists, we are passionately committed to use the latest surgical techniques and state of the art treatments to provide you, our patients with compassionate care for disorders of the brain, spine and peripheral nerves. The complex delicate anatomy of the brain and spine demands a dedicated commitment to the discipline of neurosurgery. Our neurological specialists here at Southeastern Neurosurgical Specialists use the most advanced and latest techniques to give you the best available care. Position Requirements

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED

• Demonstrated knowledge of Medical terminology
• One year previous medical related clerical experience
• Demonstrated organizational and communication/customer service skills
• Demonstrated knowledge and skill in utilization of computer application
• Demonstrated problem-solving skills
• Ability to type 40 words per minute
• Demonstrated ability to effectively communicate with individuals in all levels of responsibility.
• Ability to work independently.

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED

• Previous experience in hospital/medical office scheduling environment.
• Demonstrated knowledge and skill in the use of a computerized scheduling system
• Prior experience in insurance precertification
• One (1) year secretarial experience at a healthcare organization.

License/Certification Requirements: No
Work Hours: 8a-5p
Weekend Requirements: No
On-Call Requirements: No