Jobsxl - Jobs in USA

· Complete the night audit for the business day

· Set-up breakfast for the next morning and ensure coffee stations are refreshed

· Ensure that the front desk, lobby and breakfast area are tidy

· Greet each and every guest as they enter the hotel and provide personal service at all times

· Approach all encounters with guests as well as employees in a professional and personalized manner throughout all areas of the hotel

· Maintain regular attendance and timeliness in compliance with hotel standards, as required by scheduling, which will vary according to the needs of the hotel

· Maintain a professional image and positive attitude at all times

· Make guest reservations and operate multi-line phone system

· Perform accounting duties such as resolve charge disputes, process corrections and/or adjustments to accounts, post charges to accounts, count drawer and prepare cash deposits

· Report pertinent information to the next shift per hotel policy

· Ensure that the safety & confidentiality of all matters pertaining to guests are met in accordance with hotel standards

· Understand and execute hotel emergency procedures if an incident should occur

· Identify and solicit potential new loyalty rewards members

· Build rapport with VIP?s, loyalty members, and distinguished visitors

· Respond to all guest inquires, complaints and requests in a timely and efficient manner to ensure guest satisfaction

· Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.

· Other Duties as assigned

Job Type: Full-time

Pay: From $14.50 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Holidays
• Night shift
• Overnight shift
• Weekend availability

Ability to commute/relocate:

• Jasper, IN 47546: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location