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Principal Product Manager II Full-time

at Spectrum Kansas in Kansas (Published at 18-06-2022)

Responsible for leading the product lifecycle and development initiatives for our Charter services and applications. Designs intricately complex, cross-functional requirements to meet evolving customer needs and business opportunities. Assigned extensive and critical initiatives that involve several systems and constituents in order to deliver an industry leading customer experience.
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Understands digital best practices in accessibility, usability, requirement writing, agile development, software product management, web analytics and product lifecycle management.
Brings expert knowledge of industry best practices in product development and translates appropriate steps for unique organization and market position.
Diagnoses intricately complex issues and evaluates, recommends, and executes the best resolution.
Influences Charter's product set and advocates for excellence in all areas.
Evaluates proposed features and enhancements from the perspective of the digital user experience and makes decisions in the best interest of the consumer.
Provides leadership and innovation for the development and communication of product strategies dependent on new services/features to drive financial results.
Partners with key stakeholders in product, marketing and customer operations to implement strategy.
Provides a data-centric perspective, using data as the driver and influencer of priority and measurements of success.
Defines product goals and builds the experiments to rapidly evaluate their success.
Mentors and guides the team to understand our current and potential customer needs through data & research.
Proactively identifies analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture.
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to adapt to a new environment and make an impact quickly
Ability to manage and foster change
Ability to influence large, cross-functional teams in order to achieve business goals and results
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently
Ability to drive multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to strategize solutions based on data analysis
Expert foundation in Word, Excel, PowerPoint
Expert knowledge of digital SDLC tools such as JIRA
Demonstrates excellent business sense and sense of urgency to achieve business results
Required Education
Bachelor's Degree or relevant experience
Required Related Work Experience and Number of Years
Product development/management - 8+
Preferred Education
Master's preferred
Preferred Related Work Experience and Number of Years
Telecom experience preferred
Office environment MPD739 314409 314409BR

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