Jobsxl - Jobs in USA

Overview:
The Commercial Manager supervises and oversees a team of six to ten full-time employees in the Commercial Lines Department. The Team Manager is responsible for supervising the work, monitoring and motivating performance, and facilitating a collaborative team environment, with the secondary responsibility of managing a modest client book of business of their own. This management position assures that all related support activities are delivered in a manner consistent with Commercial Lines service standards, and conducts audits to ensure proper procedures are being followed. Responsibilities:

• Participates in staff hiring and separation decisions.
• Conducts timely, thoughtful, and effective performance reviews for all staff which reflect their contribution and productivity against expectations and goals, and provides performance feedback throughout the year.
• Recommends employee compensation changes and considers and evaluates job descriptions and work duties.
• Proposes account assignments and team staffing.
• Approves time-off requests and timesheets for staff, ensuring that any overtime worked is appropriate and necessary.
• Handles employee relations issues with input from Director and HR, which may result in disciplinary action, up to and including termination decisions.
• Uses independent discretion and judgment about how to manage staff, including workplace flexibility, employee growth and development, team building and other employee engagement activities, coaching, and addressing team dynamics.
• Approves expense reports within the expense authority level.
• Leads staff in managing client relationships both internally & externally; assesses client satisfaction.
• Manages a moderately sized book of significant client accounts, ensuring customer satisfaction, and acting with a sense of urgency and commitment to excellence.
• Considers the effectiveness of services provided to clients and recommends policies and procedures to increase customer satisfaction and team efficiency.

Qualifications:

• Typically a minimum of 7 years of experience working in commercial insurance.
• Success or potential for success managing people.
• Holds a current Property & Casualty Insurance Producers license.
• Bachelor?s degree or equivalent combination of education and experience.

Equal Opportunity Employment: We're an equal opportunity employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you're a California resident, please read the California Consumer Privacy Act prior to applying.
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