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At American Family Insurance Claims Services, Inc. we believe people are an organization?s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we?re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers? dreams in ways never imagined.

American Family Insurance Claims Services, Inc is driven by our customers and employees. That?s why we provide more than just a job ? we provide opportunity. Whether you?re already part of our team in search of a new challenge or new to our company and ready for what?s next, you?re in the right place. Every dream is a journey that starts with a single step. Start your journey right here. Join our team. Bring your dreams.

Job ID:

Compensation may vary based on the job level and your geographic work location.

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Summary:

Job Family Summary
Provides analytics services to the business. Develops new insights and understands the business performance based on data and statistical methods. Analyzes business results, external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis. Typically uses data, statistical and quantitative analysis, explanatory and predictive modeling, and fact-based management to drive decision making.

Job Description:

Job Level Summary

• Manages professional employees and/or supervisors
• Has accountability for the performance and results of a team within own area of specialty
• Adapts departmental plans and priorities to address resource and operational challenges
• Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from manager
• Provides technical guidance to employees, colleagues and/or customers
• Use this management level if primary responsibility is for reporting, metrics, report automation and financial forecasting; manages Business Analytics I, II, II

Primary Accountabilities

• Oversees the development of dashboards and models.
• Builds hypotheses, identifies research data attributes and determines best approach to address business issues.
• Works with business partners to identify and scope new opportunities for reporting and analysis applications to evaluate business performance and to support business decisions.
• Keeps abreast of significant developments within the industry and develops strategies that allow the company to take advantage of those opportunities.
• Incorporates findings and provides industry and competitor insights as part of the analysis and model development and enhancement.
• Responsible for communication and delivery of reporting and model results to business partners, supporting socialization and adoption of analysis results into business activities and decisions.
• Works closely with business stakeholders to identify and answer critical questions.

Travel Requirements

• This position requires travel up to 10% of the time.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support or service.
• Demonstrated management or leadership experience.
• Demonstrated experience communicating business implications of data relationships and results of financial models to multiple business partners.
• Demonstrated experience in public speaking and use of appropriate presentation skills.
• Demonstrated experience in managing and leading large complex projects related to analytics.

Additional Job Information:

Requirements

• Business Analytics experience required
• Data Driven processes, solutions, and decision making skills required
• Project management and implementation experience required
• Customer focus is a plus

When you work at American Family Insurance Claims Services you can expect benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, and a paid-time off program. In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Enterprise benefits.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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