« Home

This job ad has been posted over 60 days ago...

0

applicants

Customer Service Representative (FT) Full-time

at McKesson Kentucky in Kentucky (Published at 15-06-2022)

Begin a rewarding career as a Full-Time Customer Service Representative with a starting pay of $17/hour!
Text McKessonJobs to 25000 to apply!
Our Louisville contact center is looking for dynamic and motivated Customer Service Representatives to join our team. This is a fantastic chance to work for a company that has the rare mix of being a fun, yet high-paced and professional work environment.
  • The contact center operates Monday through Friday from 8am to 8pm EDT
  • Our agents work a standard 40-hour work week. Specific shift details will be discussed during your interview.
  • Starting pay of $17/hr. plus overtime as needed.
  • Enjoy comprehensive benefits including but not limited to paid time off along with paid holidays, customized medical, dental, and vision packages, and much more!

Our Customer Service Representatives serve as the primary customer contact by receiving calls, letters, and faxes from customers concerning routine account or distribution irregularities for patient assistance programs. Investigates problems using computer systems, databases, and established procedures. Contacts customers with solutions, obtains further information, or triages calls to the appropriate parties. Works within established departmental guidelines.
Minimum Requirements:
  • High School diploma or equivalent and minimum 2+ years of customer service experience

Critical Skills:
  • Healthcare experience preferred but not required
  • Bilingual in English and Spanish a plus
  • Ability to type a minimum of 35 wpm
  • Ability to establish and maintain positive customer relations with patients, advocates, healthcare providers, and pharmacists
  • Active listening skills and ability to proactively solve problems using established program procedures and business rules
  • Strong oral and written communication skills and ability to effectively communicate program procedural information to patients, advocates, healthcare providers, and pharmacists
  • Ability to multi-task
  • Ability to learn quickly and retain new program information and apply knowledge to enhance the quality of call interactions

McKesson Pharma supplies pharmaceuticals and pharma supplies to hospitals, pharmacies, physicians' offices, home care agencies, long-term care facilities, and surgical centers. Working here is your opportunity to shape an industry that?s vital to us all.
About McKesson:

Currently ranked 7th on the FORTUNE 500, we are a global leader in healthcare supply chain management solutions, retail pharmacy, healthcare technology, community oncology and specialty care. We partner with life sciences companies, manufacturers, providers, pharmacies, governments and other healthcare organizations to help provide the right medicines, medical products and healthcare services to the right patients at the right time, safely and cost-effectively. United by our ICARE shared principles, our employees work every day to innovate and deliver opportunities to improve patient care in every setting ? one product, one partner, one patient at a time.



Recent jobs at McKesson


Viewed: 95 times
« Go back to category
Is this job ad fake? Report it!   
Recommend to a friend
« Home