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IT Manager Mobile Systems Full-time

at BJ's Wholesale Club, Inc. New York in New York (Published at 10-06-2022)

Join a team of more than 25,000 team members, comprised of our home office and over 215 clubs and 3 distribution centers in 17 states. We?re committed to delivering value and convenience to our Members, helping them save every day on everything they need for their family and home. BJ?s Wholesale Club offers a collaborative, team-oriented environment where all team members can learn, grow and excel.

We are seeking a highly motivated and organized Manager to join their Mobile Systems team. This role will own business process related to Mobile Systems. They will constantly be identifying opportunities to make the business more efficient while enhancing the current environment.

Responsibilities

  • This role includes the clubs mobile implementation strategy from evaluation, design, architecture to implementation and support. Developing strategy for BYOD (Bring Your Own Device) in partnership with Security, management, and implementation thru MDM (Mobile Device Management) and MAM (Mobile Application Management).
  • Support the Mobile Device Management (MDM) platform, ensuring the effective support of mobile device hardware, software, and cloud services, to deploy, manage, track, and audit mobile devices
  • Provide end users with mobile device support, including the deployment, management, tracking, and auditing of mobile devices such as iPhones, iPads, and Androids
  • Manage, maintain, support, troubleshoot, and optimize BJs VMware Workspace One (formally AirWatch) mobile cloud environment, in addition to all corporate managed and BYOD
  • Create, manage, test, and deploy device and user-based Compliance Policies
  • Accountable for leading the technology team that executes the overall strategy, roadmaps, implementation, and technical standards.
  • Work closely with the business to identify gaps, define requirements, and deliver services supporting our mobile environment.
  • Manages a team of IT professionals including talent acquisition, career development, and advancement.
  • Ensures projects are on track and completed in a timely manner, while serving as an escalation point for the Mobile Engineering Team.
  • Establish and maintain effective relationships with the top suppliers of Mobile products deployed
  • Develops and communicates unit vision, strategies, critical success factors
  • Help navigate the working relationship with large and remote teams.

Qualifications

  • Bachelor?s Degree in Computer Science or related field
  • Able to work off hours as needed
  • 6-9 years of experience with at least 1 year of Management experience
  • Experience with 3rd party support contracts for L1 support by vendors
  • Hands-on experience with budgets
  • Ensures system, technical, and product architectures are aligned with business objectives.
  • Foster collaborative, encouraging, inclusive and engaged culture.


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