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Store Manager Full-time

at Norse Valley Pizza LLC Minnesota in Minnesota (Published at 26-05-2022)

You are applying for work with Norse Valley Pizza, LLC, a franchisee of Papa Murphy?s, not Papa Murphy?s International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.


We?re excited you want to be a pizza the team! Please come by the store to apply.


Norse Valley Pizza, LLC. (DBA Papa Murphy's) is hiring for a full-time Manager position at 410 Crossroads Dr. SW Rochester, MN 55902. Are you looking to work in a fun, fast and energetic environment? If yes, this position is for YOU!

Paid holidays, PTO, bonuses and store discounts available!

Apply today to join the Papa Murphy's South Team!

General Papa Murphy?s Store Manager Tasks:

  • Responsible for the complete oversight of a single store, which includes, but is not limited to profitability, P&L management, human resources, and marketing.
  • Skilled and knowledgeable of all duties and responsibilities necessary to the efficient and cost-effective operation of the store.
  • Responsible for efficiency of operations, optimum food, and labor costs, minimizing waste.
  • Ensures that Papa Murphy's standards for operations are met in the store.
  • Inspects prep areas and kitchen utensils and equipment to ensure sanitary standards are met in accordance with Papa Murphy's and local health department standards.
  • Prepares reports to track such items as food cost, waste, sales, inventory, and hours worked by team members.
  • Constructs the "build to" portion of the "Prep Chart" and "Dough Production Chart" and completes/supervises product prep.
  • Responsible for the physical facility including minor repair and preventive maintenance on equipment.
  • Monitors inventory of food and beverage products.
  • Monitors build-to levels and submits orders to vendors that are within store guidelines.
  • Responsible for checking all vendor deliveries to make sure that the store received the designated amount of product and charged accurately for it.
  • Assists at the front of the house, cashier, and counter person stations, making pizzas and ensuring that pizza assembly times are maintained at 5 minutes and total in-store service times are maintained at 10 minutes.
  • Works the back of the house doing prep and pre-makes for preparation for sales.
  • Communicates menu or price changes, shortages and specials and promotes suggestive selling among team members.
  • Accurately projects sales and recognizes sales trends to insure accurate production levels of product.
  • Responsible for communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction. May refer guest to Area Supervisor for solution.
  • Responsible to track and reconcile all promotion coupons and gift certificates and balancing them with the daily sales report.
  • Responsible to be at the store in full uniform and ready to begin work at scheduled time and work a minimum of 45 hours per week.
  • Always maintains a professional appearance by wearing clean and wrinkle-free Papa Murphy's uniform and ensures that all team members maintain the same image.
  • Responsible to communicate the daily status of the store, problems, and opportunities to the owner and/or Area Supervisor.
  • Responsible for monitoring cash procedures in the store and ensuring accuracy of bank deposits, cash drawers, and justifies all cash variances, strictly adhering to the PMI Cash Handling and Deposit Agreement.
  • Responsible for recruiting, interviewing, and staffing their store with adequate levels of qualified team members, conducting orientations, training, performance evaluations and dealing with corrective disciplinary action of store team members.
  • Maintains fair and consistent treatment of team members.
  • Prepares work schedules and evaluates work performance of team members.
  • Responsible for using the proper training procedures for training team members.
  • Completes and posts the weekly schedules for team members one week in advance.
  • Responsible for store following Federal, State and Local labor laws.

Minimum Age
18+ years old

Experience: 1-5 Years previous supervisory and QSR management experience.

Knowledge, Skills, and Abilities:

  • Must be able to pass criminal background check.
  • Requires utmost integrity, honesty, and strong leadership.
  • Requires excellent customer service skills and ability to handle various customer complaints with ease.
  • Basic computer skills, including MS Word, Excel, Outlook, Internet, and POS.
  • Requires basic reading and math skills, including weights and measurements.
  • Must be able to stand on a hard surface for long periods of time.
  • Able to regularly lift and/or move 25-30 pounds.
  • Must be able to bend, stoop, and kneel.
  • Must be able to use hands to finger, handle, or feel; reach with hands and arms.
  • Must effectively assist, help and guide people.
  • Requires good written and oral communication skills.
  • Requires basic math skills, along with knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations.
  • Ability to maintain regular attendance.
  • Requires flexibility to cover shifts in the event of absent employees.
  • Able to maintain safe standards for front and back of house.


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