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IT Support Analyst Full-time

at Zenith LLC Kentucky in Kentucky (Published at 17-03-2022)

Job Title: IT Support Analyst
Location: London, KY
Duration: Full Time

Job Duties:

  • Ensure the end point devices comply with standards on all appropriate patches
  • and updates.
  • Research vulnerabilities and determine impact on the computing environment
  • Work with other Data Center Infrastructure teams to address critical tasks
  • Problem resolution and technology request fulfillment
  • Review and maintain proper software inventory technical documentation
  • Update install scripts and review logic for automated processes
  • Maintains Appropriate Procedure Documentation.
  • Performs all other duties as assigned by Management.
  • Work directly with end users and supervisor to resolve specific problems identified.
  • Discretion required in processing and communication of private information.
  • Determine the root cause of problems through analysis and problem-solving activities.
  • Responds to issues from all organizational levels.
  • Communicate problem with resolution status to customers, vendors, or management.

Job Type: Full-time

Work Location: One location



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