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IT Support Analyst
at Zenith LLC Kentucky in Kentucky (Published at 17-03-2022)
Job Title: IT Support Analyst
Location: London, KY
Duration: Full Time
Job Duties:
- Ensure the end point devices comply with standards on all appropriate patches
- and updates.
- Research vulnerabilities and determine impact on the computing environment
- Work with other Data Center Infrastructure teams to address critical tasks
- Problem resolution and technology request fulfillment
- Review and maintain proper software inventory technical documentation
- Update install scripts and review logic for automated processes
- Maintains Appropriate Procedure Documentation.
- Performs all other duties as assigned by Management.
- Work directly with end users and supervisor to resolve specific problems identified.
- Discretion required in processing and communication of private information.
- Determine the root cause of problems through analysis and problem-solving activities.
- Responds to issues from all organizational levels.
- Communicate problem with resolution status to customers, vendors, or management.
Job Type: Full-time
Work Location: One location