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Description

CooperVision, a division of CooperCompanies (NYSE:COO), is one of the world?s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com

Job Summary:

The Benefits Specialist will be responsible for the day-to-day service and administration of the employee benefits for all US and Canada operations for CooperCompanies. The role will serve as the main benefits? contact point for employee and HR Business Partner inquiries. This position will report into the Benefits Manager.

Essential Functions & Accountabilities:

• Delivers professional, accurate, and customer-focused benefit expertise to over 3,000+ U.S. and Canadian employees.
• Manages the benefits email account, responding to employee inquiries regarding benefits, claim issues and plan changes.
• Manages plan enrollment and eligibility, including requests related to QLEs, Medicare, Child Support and Proof of Coverage.
• Conducts benefit premium, employee status and enrollment audits, ensuring employee data integrity.
• Partners with the Payroll Team to ensure accuracy of employee deductions and the EE/ER HSA account number and funding process.
• Responsible for insurance premium/self-monthly billing and reconciliation.
• Responsible for ensuring insurance premium/self-monthly payments are tracked and remitted timely.
• Responsible for tracking enrollment numbers and costs per plan.
• Create and distribute standardized reports (i.e., census) and produce ad-hoc reports, as needed.
• Responsible for the ACA process including monthly review of calculations, system flags and other data.
• Responsible for New Hire Onboarding communications with HRBP?s and new hires.
• Assist with all aspects of the US annual Open Enrollment process ? including preparing and distribution of communication materials, scheduling of webinars/meetings, updating the bswfit benefits portal, coordination with internal HR Business Partners and assisting with employee questions.
• Responsible for maintaining benefit documents and other regulatory notices on the intranet and/or benefits portal.
• Assist with the distribution of important annual notices and employee communications (i.e., mailings and postings).
• Assisted with the coordination of employee incentive programs, including Wellness Incentive Programs and Scholarship Program.
• Keep current with knowledge of health and welfare plans, trends, and regulations.
• Perform other duties as assigned.

Qualifications

Knowledge, Skills and Abilities:

• Excellent written and oral communication and presentation skills required.
• Excellent interpersonal skills, initiative, attention to detail and follow-through skills required.
• Commitment to customer service excellence and teamwork.
• Strong project management, organizational, and prioritization skills required.
• Handle confidential and sensitive information with discretion and professionalism.
• Proficient in Microsoft Office Suite applications - Excel, Word, PowerPoint, Outlook or the equivalent.
• Bilingual - English/Spanish Speaking, preferred.

Work Environment:

• Hybrid Role: Both remote and normal office setting

Experience:

• 3 - 5 years of experience administering benefits programs with increasing levels of responsibility.
• Experience in multi-state, multi-location work environments and assisting employees remotely is strongly preferred.

Education:

• Bachelor?s degree in Business, HR or related field or equivalent education and experience.

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Affirmative Action/Equal Opportunity Employer. Minority/Female/Disability/Veteran Job: Human Resources Primary Location: United States-New York-Rochester Organization: CVI Human Resources Schedule: Full-time Unposting Date: Ongoing