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At CONNECT, powered by American Family Insurance, we believe people are an organization's most valuable asset, and their ideas and experiences matter. From our CEO to our workforce, we're committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers' dreams in ways never imagined.

Compensation may vary based on the job level and your geographic work location.

Compensation Minimum:$20.00/hour + premium pay for Spanish bilingual and evening hours

Compensation Maximum:$20.00/hour + premium pay for Spanish bilingual and evening hours

Summary:

Assist clients via warm leads to educate, provide quotes and sell any, or all, of the following insurance products - auto, home/renters/condo, and umbrella insurance. This is done by demonstrating advantages of our company's products, services and benefits while also overcoming objections to purchase.

Job Description:

This is a remote position which will allow you to work from home.

No cold calling - perspective customers contact us and are already interested in an insurance quote.

A Property & Casualty sales license is not required to be considered but must be obtained within 30 days of employment if hired.

Candidates that hold a current Property & Casualty sales license will receive $500 hiring bonus if hired.

Additional details:

Start date: April 25, 2022

Starting pay: $20.00 per hour ($41,600 per year) plus commission eligibility and a targeted 5% annual bonus.

• Premium pay for Spanish bilingual or evening hours

Primary Accountabilities

• Take inbound calls (from warm leads) and provide the appropriate quotes for one or all of our insurance products - auto/home/renters/condo/umbrella.
• Develop relationships with our perspective clients via phone and/or e-mail with the ultimate goal of selling an insurance policy for one of our products.
• We will offer all required training, on-going training, in one on one meetings with your leader and we will guide you to continually meet education requirements to maintain an active Property & Casualty license.

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Specialized Knowledge & Skills Requirements

• Attention to detail to provide accurate quotes to clients.
• Ability to multi-task on multiple computer systems/screens during a quote.
• Ability to clearly explain insurance concepts and coverages to clients.
• Required to meet minimum internet speed requirements to work from home.
• Acquire resident and all necessary non-resident Property Casualty licenses and maintain active status.

Preferred skills:

• Previous inside sales/sales or customer service experience.
• Current Property & Casualty insurance license is a plus but not required.
• Bilingual in Spanish.

Additional Job Information:

Work from Home Requirements

• Prospective employees will be responsible for securing and paying for their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum of 5 mbps upload and 25 mbps download per user/device.
• Must have a wired Ethernet connection that meets upload and download speed requirements as noted above.
• Prospective employees will be required to have a distraction free workplace away from the main flow of the home and must be able to focus solely on delivering a world-class service experience.

Additional Information

• Offer to selected candidate will be made contingent on the results of applicable background checks.
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trades secrets, and inventions.
• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position.

When you work at Connect, powered by American Family Insurance you can expect benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, and a paid-time off program. In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Enterprise benefits.

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