Jobsxl - Jobs in USA

Overview: Provide end-user technical computing break/fix support to users through troubleshooting, tracking, resolving and reporting progress and resolution of problems. Provide end-user service request fulfillment for installations, moves, adds, and changes (IMAC) for the end-user technical environment. Provides second-level technical support for all user devices. Support Information Technology asset management process. Coach and mentor less experienced staff. Responsibilities:

• Troubleshoot, track, resolve, and report progress and resolution of problems in IT's end?user technical environment.
• Provide break/fix support to users.
• Provide end-user service request fulfillment for installations, move, adds and changes for the end-user technical environment.
• Provide second level support technical for all user devices such as PC/desktops, laptops, tablets, PDA?s, printers, etc.
• Support IT asset management process.
• Coach and mentor less experienced staff.

Essential Functions

• 
  Provide break/fix support to users.
• Support IMAC process.
• Support IT asset management process.
• Provide second level technical support for all user devices (e.g., PC/desktops, laptops, tablets, and PDAs).
• Coach and mentor less experienced staff.

Qualifications:

• 6+ years? endpoint computing experience.
• Related insurance industry experience required.

Education

• 
  Associate degree in a related field, specialized training, or equivalent work experience.

Church Mutual Insurance Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.