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Claims Coordinator Full-time

at XPO Logistics New York in New York (Published at 24-02-2022)

Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you?re looking for a growth opportunity, join us at XPO.


As the Specialist, Claims, you will manage and administer claims on behalf of contracted carriers and technicians. You?ll also review property damage claims from Profit Center Managers, complete the investigations and resolve the claims. On our team, you?ll have the support to excel at work and the resources to build a career you can be proud of.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.


What you?ll do on a typical day:

  • Conduct claims investigations, including recording statements, securing public records and analyzing report findings
  • Ensure insurance compliance of contracted carriers and technicians, in accordance with the terms of their contract
  • Review and audit estimates and settle claims within prescribed limits of authority
  • Examine claims forms and other records to confirm coverage for loss or damage
  • Issue payments or deny claims in a timely manner, in accordance with policy conditions
  • Effectively negotiate settlements with contractors, adjusters or any insured representative
  • Recognize and document subrogation and salvage opportunities, and refer accordingly

What you need to succeed at XPO:

At a minimum, you?ll need:

  • 1 year of claims adjusting experience

It?d be great if you also have:

  • Bachelor?s degree in Risk Management
  • Adjuster?s license
  • 1 year of experience adjusting property claims
  • Basic knowledge of Microsoft Office and Windows applications
  • Knowledge of contracts and transportation industry claims
  • Ability to confidently resolve issues and negotiate fair settlements
  • Solid written communication skills with excellent attention to detail and accuracy

Be part of something big.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.


Review XPO's candidate privacy statement here.



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