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We are looking for a dynamic, experienced Retail Manager at Crown Valley Winery. The ideal candidate will be a motivator, an energizer, and lead by example. The Retail Manager provides proactive leadership in all aspects of winery operations to develop a team that provides great customer service in a fun and fast paced environment. They will work to create a memorable guest experience for every customer by successfully overseeing and implementing all aspects of winery operations: sales, customer service, training and development, inventory accuracy, staff scheduling, cash reconciliation and all other duties required for daily business operations.

This is a full-time position that would be a 10 hour day shift Thursdays thru Sundays.

• Work on the floor during open business hours to assist customers in all capacities
• Oversee the day-to-day tasting room/retail operations, guest experience, winery events, and merchandising
• Responsible for hiring of all winery staff and scheduling
• Build, train, and motivate the team
• Oversee maintenance and cleanliness of retail, tasting room and all surrounding areas including the outdoor patios
• Responsible for all weekly ordering and stocking
• Conduct inventory/reporting as required by upper management
• Responsible for weekly sales reporting
• Strategize and plan to promote sales of wine and merchandise to develop sales and achieve sales goals
• Work with the Sales & Marketing Director regarding pricing, promotions, and new releases
• Represent winery at outside functions as needed
• Ensure proper cash handling procedures are followed
• Any other tasks assigned by management

REQUIRED SKILLS:

• Courteous, friendly, confident, and professional demeanor; strong social skills
• Strong organizational skills are essential; must be able to plan, follow up, strategize, and execute goals as well as create and implement systems for productivity, scheduling, etc
• The ability to manage, train, coach and redirect people in the moment
• Strong problem solving skills including flexibility and adaptability to changing or unforeseen circumstances
• Strong proficiency in Microsoft Word, Excel, PowerPoint and POS systems
• Able to create, post, and promote content and events on Facebook and Instagram
• Strong written and verbal communication skills
• Coordinate multiple tasks simultaneously
• Ability to manage priorities and workflow
• A strong level of organizational skills
• Coordinate multiple tasks simultaneously

ADDITIONAL REQUIREMENTS:

• Must be able to work weekends and holidays
• Must be at least 21 years of age
• Must be able to bend, squat, climb, push, stoop and crouch repeatedly
• Must be able to stand and walk for extended periods as required by job duties
• Must be able to lift up to 40 lbs on a regular basis

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Weekends

Supplemental Pay:

• Tips

COVID-19 considerations:
Employees are currently required to wear a mask while interacting with the public.

Work Location:

• One location

Work Remotely:

• No

Work Location: One location