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We're a Good Family to Know:

Preferred Family Healthcare (PFH) is a community-based healthcare organization that offers a full array of integrated services, serving more than 100,000 individuals each year in nearly 100 locations throughout Missouri, Oklahoma, Kansas and Illinois.

Our greatest reward has been the opportunity to serve families and communities in need for the past 40 years. At PFH, our future is brighter than ever! With changes in leadership, focused priorities and strong core values, PFH remains a ?Good Family to Know!?

Your role at PFH:

As a Patient Service Coordinator, you are responsible for providing coordination of operations within designated service delivery areas including staffing needs, program operation gaps, etc.
You will:

• Be knowledgeable of Preferred Family Healthcare (PFH) Policies and procedures.
• Be knowledgeable of PFH Integrated health services procedures.
• Maintain confidentiality of Protected Health Information as directed in HIPAA training.
• Work with a team to solve problems in the assigned offices.
• Work with program supervisors to ensure that all positions/shifts are covered in case of absences. This may entail on-call hours.
• Provide assistance with the onboarding process for new associates and ensure new hires are scheduled to attend New Hire Orientation.
• Assist program supervisors with managing associate staffing events and changes for associates.

We think you'd be great for this role if you have:

• HS Diploma is required
• Bachelor's degree is preferred
• At least 1 year experience in a secretarial or receptionist position
• At least 2 years relevant experience in an integrated health field is preferred
• Human Resource experience is preferred
• Schedule Management experience is preferred

You'll love being a part of our family because:

Our associates are our most valuable asset! We understand the role their satisfaction plays in the quality of services they provide. Through encouragement, our associates are empowered to optimize their strengths through ongoing training to ensure they are equipped and feel competent to serve our clients.

Our eligible associates enjoy some of the following PFH Perks:

• Comprehensive medical, dental, vision, life insurance and disability plan options
• Competitive 401(k) Retirement Savings Plan ? up to 5% match!
• Company paid basic life insurance
• Paid Time Off Program for vacation, holiday and sick time
• Emergency Medical Leave Program
• Flexible Spending Accounts ? healthcare and dependent child-care
• Health & Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement
• License/Certification Reimbursement

Our human resources team wants to let you know what's required:

Employment is conditional upon the receipt of appropriate background checks. Upon offer of employment, you must grant permission for Preferred Family Healthcare to verify accuracy, legitimacy, and results in regards to the following conditions of employment:

• Background check that includes criminal history and abuse/ neglect.
• Motor vehicle driving record check.
• Education and license/certification verification (if applicable).
• Employment and/or personal reference checks.