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About us

Louisiana Pain Specialists is a company in HEALTH_CARE_MEDICAL in Metairie, LA 70002. We are supportive and customer-centric.

Our work environment includes:

• Wellness programs
• Food provided

JOB OVERVIEW: Louisiana Pain Specialists is looking for an Insurance Collections Specialist.

Primary Job Functions:

• Knowledge of insurance guidelines especially Medicare and state Medicaid
• Downloading ERA?s from various databases for accurate account posting
• Timely ERA and manual payment posting to assigned accounts
• Knowledge of IVANS and DDE system; keep up to date
• Follow up on unpaid or short paid claims within standard billing cycle timeframe
• Check each insurance payment is for accuracy and compliance with contract discount
• Call insurance companies or file appeals regarding any discrepancy in payments or denials if necessary
• All accounts are to be reviewed thoroughly and timely prior to making patient responsible
• Answer all patient or insurance telephone inquiries pertaining to billing on assigned accounts.
• Participates in educational activities and attends monthly staff meetings.
• Conducts self in accordance with privacy practices.
• Maintains strictest confidentiality; adheres to all HIPAA regulations.
• Back ?up for Medical Biller: Review patient bills for accuracy and completeness and obtain any missing information, Submit clean claims both manually and electronically to various insurance companies in a timely manner. Identify and bill secondary or tertiary insurances. Prepares, reviews and sends patient statements.

Most Demanding Tasks: * Reviewing all payments for accuracy, appealing denials or underpaid claims if necessary.

• Posting payments from manual batches and ERAs.
• Maintain up to date billing information on various insurance companies and any relevant changes
• Communicating important billing changers to appropriate staff
• Cope with varying and unpredictable situations

QUALIFICATIONS: (EDUCATION AND/OR EXPERIENCE):

BACKGROUND REQUIRED:

High school diploma or GED

Experience:

• Minimum of 1 ? 3 years in an insurance collections setting
• Successful customer service and healthcare/insurance experience 1-2 years
• Experience in office/clerical environment 1-2 years
• Computer and spreadsheet experience 1-2 years

Skills & Certifications: * Strong computer/keyboarding skills

• Type 25 wpm
• 10 key proficient
• Strong organizational skills and ability to multi-task

Competencies: * Ability to deal with stress and high demands

• Have excellent written, oral, and telephone communication skills.
• Demonstrate high standards of quality and accuracy.
• Have strong follow-through on tasks and assignments.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• ICD-10: 1 year (Required)

Work Location: One location