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Primary Function: The Work Study assigned to the Military Veteran Service Center (MVSC) will work directly with the Manager and Director in order to maintain efficient and effective daily operations at the MVSC facility. The Work Study personnel will serve as a front-line representative of the MVSC by doing and performing a range of tasks to support its internal services and Veteran related campus activities.

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Essential Functions: *

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Customer Service*

• Serve Veterans by greeting, welcoming, directing and announcing them appropriately
• Answer, screen, schedule appointments and forward any incoming phone calls while providing basic information and resource to Veteran students
• Maintain safety by following procedures and guidelines of visitors and staff in the MVSC
• Assist in room preparation for Veteran related meetings, clinics, and seminars hosted by the MVSC on campus

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Veteran Student Support Services in one or more of the following: *

• Provide one-on-one support to Veteran students through dissemination of general information regarding Veteran benefits and/or services
• Assist VSOC in delivering VA information, assistance, activities, and outreach to current Veteran students and those using VA Benefits
• Provide assistance to Veteran student population via phone, email, or in person
• Perform other duties such as filing, photocopying, collating, and faxing Veteran related documents.
• Keep all employment opportunities and materials posted on the bulletin board current.
• Keep all volunteer opportunities and materials posted on the bulletin board current

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Marginal Duties and Responsibilities: *

• Perform other task as assigned to support Veteran services at Bellevue University as directed by the Manager or Director of the MVSC
• Participate in the planning and delivery of Veteran student services and programs

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Qualifications/Skills: *

• Must be qualified and approved to participate in the Department of Veterans Affairs Work Study Program or the Federal Work Study Program
• Strong verbal, written, and interpersonal communication skills required
• Effective time management, critical thinking, ability to multi-task and problem-solving skills are required
• Excellent customer service orientation to establish and maintain collaborative partnerships with Veteran students
• Proficiency using MS Office products required

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Working Conditions: *

• Strong Work Study personnel have frequent face-to-face, on-line, phone, video, email, or other digital media contact with students
• Work Study personnel work in an open office environment
• The professional behavior of Work Study personnel have a direct impact on Bellevue University's reputation and therefore must adhere to the university's code of ethical conduct
• Appropriate attire to represent Bellevue University as you serve students and guests. Because we frequently encounter customers and because the quality of those interactions impacts how our customers feel about our organization, we expect our team to dress appropriately in business casual attire. Examples of business attire are issued polo shirts and slacks or a blouse or sweater with a skirt or dress pants. We expect all employees to use good judgment when deciding whether the attire they wear to work is appropriate
• Weekend or holiday work will not be required

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NOTE: The statements above are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. This document does not create an employment contract, implied or otherwise, other than an ?at will? relationship._

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The Higher Education Opportunity Act requires institutions participating in federally funded financial aid programs to make information about the institution available to the public, current and prospective students, and current and prospective employees. The Bellevue University Consumer Information webpage, found at _www.bellevue.edu/student-support/consumer-information/consumer-information, provides readily accessible information to help consumers make informed decisions about post-secondary education. Bellevue University?s Annual Security and Fire Safety Report (ASR), found at www.bellevue.edu/student-support/consumer-information/pdfs/annual-safety-report.pdf, provides information about campus crime statistics and institutional security policies and procedures as well as information about student housing fire statistics and fire safety policies. You can obtain a paper copy of these reports from the Bellevue Dean of Students office by calling 402-557-7028. In addition to this, Bellevue University is an Equal Opportunity Employer.

Job Type: Part-time

Work Location: Multiple Locations