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Unit Secretary Full-time

at Lutheran Senior Services Missouri in Missouri (Published at 24-04-2021)

Unit Secretary

Part time

day Shift

10am-2pm

*

Summary

The Unit Secretary serves as a clerical support role on the REACH short stay neighborhood, assisting in the coordination of neighborhood activities including admissions and discharges and order entry.

Responsibilities

Greet residents and visitors at the desk in a friendly, courteous manner; Present a positive image at all times while directing residents, visitors and staff to appropriate areas; Make all residents and visitors feel welcome and cared for

Work closely with health services counselor to ensure coordination of admission of residents; Complete proper admission documents; Assist nurse with room assignments and assist in room set up as needed; Ensure that each new resident has an admission bag/packet in room prior to their arrival

Coordinate discharge/transfer of resident; Prepare documents as needed for discharge; Ensure all paper documents are placed in clinical record and that it is sent to Health Information Coordinator following discharge of resident

Answer telephone efficiently and courteously? relay messages and calls to appropriate personnel and residents? relay information to other departments as needed

Transcribe physician orders into EMR; Prepare requisitions (electronic or paper) for diagnostic studies as needed; Assure timely completion of stat orders; Notify the nurse of new orders and assure orders are double checked for transcription by the nurse; Refer telephone and verbal orders to RN/LPN. Notify nurse of any stat treatments or medication; Note initials, date and time on orders transcribed

Assist nursing staff with supply management including obtaining needed equipment or supplies from Central Supply and running supply management reports as needed

Maintain clinical records in an orderly manner; Keep charts supplied with needed forms; Make sure all forms are identified with resident name; Obtain past medical records form Health Information department under direction of the nurse; Operate copy machine

Assure recording of resident information in clinical record; Post lab and x-ray results; Post signed physician orders; Notify charge nurse when information is missing

Make appointments for residents (outside medical and dental visits), and assist in the coordination of transportation to the appointments; Note appointments per community practice (i.e. on shared calendar)

Assist physician as needed by gathering paperwork, reports and needed supplies

Obtain routine reports from EMR as defined by Clinical Nurse leader (i.e. residents without pictures, weight report)

Assist Nursing Leadership as needed

Answer call lights if needed, assisting resident as able and notifying appropriate staff of resident need

Provides assistance to other neighborhoods as needed

Qualifications, Knowledge, Skills & Abilities

  • High school diploma or equivalent.
  • Training in secretarial/administrative skills and medical terminology essentials preferred.
  • Prior experience as a ?Unit Secretary highly preferred. Certification as a nursing assistant or medication technician (CNA/CMT) desirable.
  • Must be an individual who enjoys working in a busy, fast paced setting.
  • Strong verbal and written communication skills.
  • Must be able to maintain a high degree of accuracy under stress
  • Complete detailed work without error and handle several tasks at once.

Physical Requirements and Working Conditions

Works in clean, well lighted, heated and air conditioned area. Exposure to unpleasant sights and smells possible. Moderately low risk for exposure to infectious diseases. Will work in crowded, noisy environment most of the time. Exposure to unpleasant sights, smells and infectious diseases possible. Meal and coffee breaks may be delayed and interrupted at times. May be required to sit for long periods of time. Normal speech, vision, hearing are necessary. Must be physically able to operate telephone, copy machine and handle medical records and other documents. May be asked to assist with direct patient care duties at times.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state and local laws and standards. Certain job functions described herein may be subject to possible modification in accordance with applicable federal, state and local laws and standards.

Job Type: Part-time

Pay: From $12.00 per hour

Benefits:

  • Paid time off

Schedule:

  • Day shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)
  • Computer Skills: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No


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