Jobsxl - Jobs in USA

Deluxe offers a full compensation package including a competitive salary, healthcare benefits, paid time off, paid holidays, and a competitive 401K plan! At Deluxe, employee development is a pillar of our culture. From mentorship programs to development plans to tuition reimbursement, we?ve got tools to help grow. Please apply today for immediate consideration!

• Hours: 2:00 - 10:30 AM, Monday - Friday

The Reporting Specialist delivers accurate and timely client files and reports. This includes system monitoring across multiple platforms, data consolidation from multiple locations and site, problem solving, error resolution, tech support engagement and follow-up. They are also responsible for afterhours communication with clients pertaining to all file issues.

• Monitor workflow across multiple environments ensuring that work is completed timely and accurately to ensure that daily files and deposits are met according to client SLA requirements
• Monitor and resolve file activity from multiple sites, resolving all errors encountered and communicating with processing sites on outstanding file activity including but not limited to client account receivable files, image cash letter files, long term archive files, client decisioning module files
• Follow established procedures ensuring complete and accurate file processing adhering to all established procedures and audit and compliance requirements
• Complex issue resolution, including opening tickets to internal and external support teams, tracking the resolution activity and keeping all internal and external parties apprised of the situation
• Act as first level support for after hour client contact center for file and processing issues requiring timely resolution
• Ability to generate and create reporting in MS Excel
• Act as first level support for after hour client contact center for file and processing issues requiring timely resolution

Basic Qualifications:

• 18 years or older
• Eligible for hire in the U.S.
• MS Outlook and Excel
• High school diploma or equivalent

Preferred Qualifications:

• 1 year experience with File Transmissions, Image RPS and Mainframe Interface

RSRDLX

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].

Department: Business Operations
Time Type: Full time