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Program Assistant
at Christiana Care Health System Delaware in Delaware (Published at 07-02-2021)
Alert
The U.S. Department of Homeland Security recently issued an emergency advisory about an elevated threat of cybersecurity attacks targeting hospitals and health care systems in the U.S. These threats can come by phone calls, text messages or emails.
ChristianaCare advises that everyone be alert to potential phone, email and text-messaging scams. If you receive a suspicious phone call, text message or email from ChristianaCare that asks you to make a financial transaction or to provide personal information, please visit www.christianacare.org or call 302-327-5555 and ask to speak to someone from the department or service that contacted you.
For additional information about how to avoid scams, visit the Federal Trade Commission Consumer Information website .
PRIMARY FUNCTION:
To provide secretarial and administrative support to the ACO Executive Director and staff as required. To coordinate the overall endeavors of eBrightHealth ACO, and Population Health Programs in general, in a professional and efficient manner ensuring confidentiality of all matters.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Works collaboratively with Program Management Team(s) to support Program Operations while assisting with the following:
Provides Program support; attends meetings and prepares minutes, composes agendas and meeting materials, drafts correspondence, schedules meetings, including notifying attendees, reserving rooms, arranging meals and refreshments, equipment and other support materials and assists with required follow up as needed.
Schedules and manages executives' calendar using e-mail calendar system and provides all pertinent information needed for scheduled appointments. Anticipates needs and provides assistance to ensure manager is prepared for daily activities.
Prepares requisitions and maintains supply inventory and materials, checks receipts for incoming materials, and processes invoices for payment.
Makes travel reservations, orders tickets, makes and confirms lodging and airline reservations, and prepares travel advance and expense reports.
Maintains time and attendance information for the department including timekeeping for payroll.
Reviews and maintains monthly expense reporting.
Assists with the operational and promotional aspects of educational events/webinars such as Conferences, Summits and All-Participant meetings.
Serves as a key role in maintaining current Program contact information/distribution lists.
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs other related duties as required.
SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:
Meets frequently with internal and external ACO Partners with the purpose of developing relationships and assisting with overall operations to meet the needs of the ACO.
DIRECTION/SUPERVISION OF OTHERS:
None.
DIRECTION/SUPERVISION RECEIVED:
Receives direct guidance and feedback from ACO Executive Director.
EDUCATION AND EXPERIENCE REQUIREMENTS:
High School diploma or equivalent required.
Experience in and familiarity with healthcare operations.
Experience and familiarity with practice transformation, quality improvement, meaningful use, practice operations are preferred.
An equivalent combination of education and healthcare operations experience may be substituted.
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
Knowledge of clinical office functions and ability to establish and maintain favorable relationships with Program Partners, internal team members from different areas, Program participants/clinicians and their office staff.
Strong Knowledge of various computer programs and aptitude for learning new software quickly and independently.
Outstanding organizational skills required.
Strong oral and written communication skills required.
Ability to work well in highly matrixed environment required.
Ability to work well in team environment required.
Ability to effectively evaluate problems and recommend solutions.
Ability to exercise independent judgment when working with people of all ages, temperaments, and personalities.
SPECIAL REQUIREMENTS:
None.
PHYSICAL DEMANDS:
Sitting with intermittent standing and walking. Daily bending and reaching. Intermittent light lifting and carrying. Ability to drive a vehicle.
WORKING CONDITIONS:
Office environment. Travel may be required to regional provider sites.
Internal Number: JR54927
The U.S. Department of Homeland Security recently issued an emergency advisory about an elevated threat of cybersecurity attacks targeting hospitals and health care systems in the U.S. These threats can come by phone calls, text messages or emails.
ChristianaCare advises that everyone be alert to potential phone, email and text-messaging scams. If you receive a suspicious phone call, text message or email from ChristianaCare that asks you to make a financial transaction or to provide personal information, please visit www.christianacare.org or call 302-327-5555 and ask to speak to someone from the department or service that contacted you.
For additional information about how to avoid scams, visit the Federal Trade Commission Consumer Information website .
PRIMARY FUNCTION:
To provide secretarial and administrative support to the ACO Executive Director and staff as required. To coordinate the overall endeavors of eBrightHealth ACO, and Population Health Programs in general, in a professional and efficient manner ensuring confidentiality of all matters.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Works collaboratively with Program Management Team(s) to support Program Operations while assisting with the following:
Provides Program support; attends meetings and prepares minutes, composes agendas and meeting materials, drafts correspondence, schedules meetings, including notifying attendees, reserving rooms, arranging meals and refreshments, equipment and other support materials and assists with required follow up as needed.
Schedules and manages executives' calendar using e-mail calendar system and provides all pertinent information needed for scheduled appointments. Anticipates needs and provides assistance to ensure manager is prepared for daily activities.
Prepares requisitions and maintains supply inventory and materials, checks receipts for incoming materials, and processes invoices for payment.
Makes travel reservations, orders tickets, makes and confirms lodging and airline reservations, and prepares travel advance and expense reports.
Maintains time and attendance information for the department including timekeeping for payroll.
Reviews and maintains monthly expense reporting.
Assists with the operational and promotional aspects of educational events/webinars such as Conferences, Summits and All-Participant meetings.
Serves as a key role in maintaining current Program contact information/distribution lists.
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs other related duties as required.
SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:
Meets frequently with internal and external ACO Partners with the purpose of developing relationships and assisting with overall operations to meet the needs of the ACO.
DIRECTION/SUPERVISION OF OTHERS:
None.
DIRECTION/SUPERVISION RECEIVED:
Receives direct guidance and feedback from ACO Executive Director.
EDUCATION AND EXPERIENCE REQUIREMENTS:
High School diploma or equivalent required.
Experience in and familiarity with healthcare operations.
Experience and familiarity with practice transformation, quality improvement, meaningful use, practice operations are preferred.
An equivalent combination of education and healthcare operations experience may be substituted.
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
Knowledge of clinical office functions and ability to establish and maintain favorable relationships with Program Partners, internal team members from different areas, Program participants/clinicians and their office staff.
Strong Knowledge of various computer programs and aptitude for learning new software quickly and independently.
Outstanding organizational skills required.
Strong oral and written communication skills required.
Ability to work well in highly matrixed environment required.
Ability to work well in team environment required.
Ability to effectively evaluate problems and recommend solutions.
Ability to exercise independent judgment when working with people of all ages, temperaments, and personalities.
SPECIAL REQUIREMENTS:
None.
PHYSICAL DEMANDS:
Sitting with intermittent standing and walking. Daily bending and reaching. Intermittent light lifting and carrying. Ability to drive a vehicle.
WORKING CONDITIONS:
Office environment. Travel may be required to regional provider sites.
Internal Number: JR54927
