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Recruitment Number

Please note that this recruitment will close at 4:30 p.m. HST on January 26, 2021.
Salary rate is determined by collective bargaining agreements or Pay Administration Policy as applicable.

ELECTRONIC MAIL (EMAIL) NOTIFICATIONS: The Department of Human Resources will use ONLY electronic mail (email) to notify applicants of important information relating to the status, processing of their applications and examination notices due to the COVID-19 situation.
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your emails in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature.
Recruitment No.: 2021-105 Intra Departmental; 2021-106 Inter Departmental; 2021-107 Open Competitive
Intra: Limited to civil service employees employed by the County of Kaua?i, Department of Water
Inter: Limited to civil service employees employed by the County of Kaua?i Open: Includes all interested individuals including members of the general public Eligible lists may be used for temporary and permanent vacancies for the class of work during the life of the eligible list. Temporary appointments may lead to conversion to permanent employment.

Duties Summary

Performs clerical work requiring public contact in handling water service applications, complaints, receiving payments, meter relocations, and other requests for services; and performs other related duties as required.

Minimum Qualification Requirements

Applicants must meet all the requirements for the position they are seeking as of the filing date of their application, unless otherwise specified. Therefore, please provide a complete application of all the information you would want considered in our review. Applicants may request an administrative review to provide clarifying information only on the information that was originally provided on the application at the time of filing; subsequent submittal of missing documents or new information that was not part of the original application submittal will not be considered in the Administrative Review.
Please note that unless specifically indicated, internships that are required for graduation may not be credited for experience. Your possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.
Note: Calculation of experience is based on full-time, 40-hour work weeks. Part-time experience will be pro-rated. Example: Twelve months of experience at 20 hours per week is equivalent to six months of experience. In addition, hours worked in excess of 40 hours per week will not be credited. Example: Twelve months of experience at 60 hours per week is equivalent to one year, not one and one-half years.
Training and Experience: A combination of education and experience substantially equivalent to graduation from high school and two (2) years of clerical experience, one (1) of which shall have involved public contact.
Substitutions Allowed:
The following may be substitutes for education:

• Four (4) years of full-time work experience may be substituted for a High School diploma or equivalent.
• Associate?s, Bachelor?s or Master?s degree from an accredited community college, college or university, trades school, etc., may be substituted for a high school diploma or equivalent.

The following types of education may be substitutes for experience:

• Successful completion of fifteen (15) semester credits of coursework with curriculum in clerical/office support/business technology and leading towards a degree, diploma or certificate from an accredited community college, business or technical school, including courses in English, clerical/office procedures, and mathematics, may be substituted for six (6) months of clerical experience.
• An associate degree in Secretarial Science or Office, Administration and Technology (OAT) from an accredited business school or community college may be substituted for one (1) year of clerical work experience.

If work experience or a degree is used to substitute for a high school diploma, it may not be used again to meet the experience requirement. Substitutions will be used to the advantage of the applicant.
Knowledge of: office practices and procedures; filing system and practices; grammar and word usage; departmental policies and regulations relative to water service. Ability to: deal tactfully and effectively with the public; file materials accurately; compare names and numbers accurately; understand and explain pertinent policies and regulations; use standard office machines and equipment. Health and Physical Condition: Persons seeking appointment to positions in these classes must meet the health and physical condition standards deemed necessary and proper for performance of the duties.

Additional Job Information

Required Forms and Documentation:

• Copy of high school diploma or equivalent
• Evidence of education (degree or transcript). A legible photocopy of your official transcripts will be accepted; however, DHR reserves the right to request for an official copy if substituting education for experience.

Note: Transcripts downloaded from the internet are not acceptable. Copy of your education degree or transcripts must be submitted in order to be given credit. Copies will not be returned. Supporting documents must be attached to the application postmarked or dropped off to: Department of Human Resources, 4444 Rice Street, Suite 140, Lihue, HI 96766 or emailed: [email protected] within 10 calendar days from filing the application. Office hours are Monday through Friday (except holidays) from 7:45 a.m. to 4:30 p.m.
Examination: The examination will consist of a training and experience evaluation based on the applicant's education and experience as presented in the application. Be certain to list all pertinent training and experience, as this may be important in determining your examination score. It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.
For further information about Equal Employment Opportunity, Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the Internal Complaint and Merit Appeals Board Processes please visit our website at www.kauai.gov.
NOTE: Persons selected for employment are required to pass a pre-employment physical at their own expense and a drug screening test.