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Position Type: Part-Time, Non-exempt
Salary: Starting at $10.00/hour DOE
Benefits: Membership privileges, 403(b), casual work environment
Organization Description:
Founded in 1913, Fontenelle Forest is one of Nebraska?s oldest conservation organizations and one of
the largest private nature centers in the nation. Each year Fontenelle Forest provides environmental
education to students in five school districts; welcomes over 100,000 visitors to enjoy hiking trails, the
Raptor Woodland Refuge exhibit, the Baright Art Gallery Series, Habitat Hollow and Acorn Acres
children?s play areas, and many other public program and events. Fontenelle Forest is also the only
organization in the state of Nebraska that rescues, rehabilitates, and releases injured birds of prey back
into the wild. Fontenelle Forest consists of 2100 acres of important Oak forest, Oak woodlands, prairie,
and wetlands habitat that we preserve and restore. These lands are home to precious plants and
animals and they also provide visitors diverse opportunities to experience and enjoy the natural world
while maintaining an authentic experience grounded in environmental ethics. Fontenelle Forest is
located in Bellevue, NE just 15 minutes for Omaha?s Old Market District and shares this location with
TreeRush Adventures at Fontenelle Forest.
Fontenelle Forest is seeking an enthusiastic individual who has a personal commitment to diversity,
equity and inclusion and will provide an intentionally welcoming experience and excellent customer
service to all visitors. As a member of the Fontenelle Forest team, every employee helps us achieve our
vision to be a national leader in environmental stewardship and education and the region?s premier
nature center.
Fontenelle Forest values its employees and is committed to maintaining a positive working environment
and a culture and a value proposition that attracts and retains top, diverse talent. People who have lived
experience in historically marginalized and excluded communities are especially encouraged to apply.
This position reports to the Manager of Visitor Services.
Job Description:
Fontenelle Forest is seeking a Visitor Services Assistant who will provide an intentionally welcoming
experience and excellent customer service to every visitor. Fontenelle Forest embraces the values of
Integrity, Stewardship, Excellence, Engagement, and Sustainability. As a member of the Fontenelle
Forest team, every employee helps us achieve our vision to be a national leader in environmental
stewardship and education and the region?s premier nature center. This position reports to the
Manager of Visitor Services.
Primary Duties:

• Greet visitors
• Open and/or close the building; set up visitor services area for visitation of public
• Process admission, membership, gift shop and program sales through point-of-sale computer

system; electronically process credit card sales

• Respond to telephone inquiries, providing information and directing calls
• Open and/or close cash register. If closing, balance cash drawer and prepare items for Finance

Department

• Keep the Visitor Services area and gift shop areas tidy, performing light cleaning as necessary

Qualifications:

• Polite, effective and friendly interpersonal communication skills
• Bi-lingual in Spanish/English preferred
• High competency with computer processes
• Ability to do swift and innovative problem-solving
• Good cash handling skills
• Dependable and on time
• Able to multi-task
• Willingness and ability to work flexible hours which includes weekends and occasional evenings

and holidays

• Ability to work alone responsibly, safely and efficiently
• Ability to pass a criminal background check
• Enthusiasm for the mission of Fontenelle Forest and the environmental, conservation and

education work that we are passionate about
Education and Experience:

• High school diploma or GED
• Two years of experience in retail environment, customer service or related field

Physical Demands:

• Ability to sit or stand for long periods of time
• Able to hear and verbally communicate with customers, telephone callers, staff and other

visitors

• Able to see and read fine print on paper and computer screen
• Some moderately heavy physical labor, such as occasionally setting up and striking tables/chairs,

lifting and carrying merchandise (up to 40 pounds)
Fontenelle Forest is an equal opportunity employer and does not discriminate on the basis of race, color,
religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, political
ideology or status as a Vietnam-era or special disabled veteran in the administration of any of its
employment related policies and practices.
Fontenelle Forest participates in E-Verify / Fontenelle Forest Participate en E-Verify
To apply please send a resume and cover letter to [email protected]