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Front Desk Clerk/Night Auditor Full-time

at Days Inn and Suites Mississippi in Mississippi (Published at 27-11-2020)

Job Description

Days Inn and Suites Horn Lake, MS is currently looking for a Front Desk Clerk/Night Auditor and evening shift that understands the concept of exceptional hotel guest service. The Front Desk Clerk/Night Auditor is responsible for front office operations, Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% guest satisfaction.

*** Must be fully flexible to work any shift. ***

As a Front Desk Clerk/Night Auditor your responsibilities will include:

*Greeting guests and checking them into and out of the hotel, fulfilling their requests during their stay, answering telephone inquiries with proper etiquette, making reservations, and other duties as assigned.

*Maintain a high standard of professionalism when representing the hotel.

*Assist with sales efforts in soliciting new business and in selling guest rooms.

*Assist as needed with hotel and sales related functions.

*Able to work through customer service related issues and problem solve.

*Complete night audit procedures as work schedule dictate.

*Ensures all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.

*Performs all other job related duties as assigned.

Requirements:

*Available on flexible shifts on Weekday, Weekends and Holidays.

*Must be over 18 and have a valid driver's license.

*Possess strong written and verbal communication skills as well as exceptional time management abilities.

*Previous hotel front desk experience desired.

*Strong computer proficiency.

Required experience:

  • Customer Service/Hotel Service: 1 year

Job Type: Full-time

Pay: $8.00 - $9.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends

COVID-19 considerations:
To keep our staff as safe as possible, We have installed clear plastic barriers, and provide masks, gloves, and hand sanitizer.

Experience:

  • Hotel Experience: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No


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