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Retail Nurse Full-time

at Hy-Vee Minnesota in Minnesota (Published at 02-08-2020)

Job Title: Retail Registered Nurse (RN) FLSA: Non-Exempt
Department: General Merchandise Revision Date: 06/2015
General Function:
The purpose of this position is to facilitate the smooth operation of health assessment clinics within the store.
Reporting Relations:
Accountable and Reports to: Store Director; Assistant Store Director; Managers GM, Perishables, and Store Operations; Assistant Managers GM, Perishables, and Store Operations; Assistant Managers, GM Manager
Direct Reports: None
Primary Duties and Responsibilities:
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
  • Organizes and administers the nursing section of the Health & Wellness Services in a store.
  • Arranges for and gives Flu Shots.
  • Provides personal health counseling following assessments.
  • Conducts orientation for new employees on company policies for Harassment, Violence in the Workplace, and Drugs and Alcohol.
  • Conducts blood screening.
  • Evaluates and treats on-the-job injuries, assists injured in filling out reports and files.
  • Keeps an adequate inventory of supplies on hand for programs.
  • Observes nursing care to insure compliance with established protocols and procedures.
  • Assists in-store Dietician with customer health programs.
  • Investigates and resolves customer complaints.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and works expected number of hours.

Secondary Duties and Responsibilities:
  • Performs other job related duties and special projects as required.

Supervisory Responsibilities:
Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, acting on employee problems and coordinating the activities of others.
Education and Experience:
Registered Nurse License required. 2-3 years experience as a professional nurse. Phlebotomy proficiency helpful.
Physical Requirements:
  • Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics:
  • Must have the ability to apply logical or scientific thinking to solve problems; several abstract and concrete variables.
  • Have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Must be able to report, write, or edit articles for publications; prepare and deliver lectures; interview, counsel or advise people; and evaluate technical data.

Working Conditions:
The work for this position is normally conducted in an office or clinic environment usually at store locations. There is significant work pace/pressure to maintain clinic schedule and daily exposure to blood.
Equipment Used to Perform Job:
Calculator, Cholestech (cholesterol test), Glucometer, Blood pressure cuff, and computer.
Has daily contact with employees and customers during health assessment testing.
Has access to confidential data including personal health information.

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