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Front Office Assistant AdventHealth Medical Group Tampa Full-time

at AdventHealth Medical Group West FL Florida in Florida (Published at 01-08-2020)

Description

Front Office Assistant AdventHealth Medical Group Tampa
Location Address- Tampa, FL
Top Reasons to Work at AdventHealth Medical Group West Florida
Rollover PDO with service year increases in accrual Comprehensive benefits package; including tuition reimbursement and matching 403b plan Patient facing positions receiving company paid initial sets of scrubs Company Discount programs Growing Organization
Work Hours/Shift: Full Time/Days You Will Be Responsible For:

  • Provides back up to all front office positions; check in, check out, and medical records
  • Provides data and assistance to Practice Manager / Office Coordinator as required
  • Communicates in a cordial, professional manner with patients via phone and in person to meet the patient?s needs as soon as possible
  • Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
  • Maintains correspondence, including: progress notes and new patient packets
  • Updates referring physician database when necessary
  • Assesses new patient files waiting to be seen and appropriately handles old patient files
  • Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed
  • Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information into system as required
  • Constructs insurance copies for proper insurance verification with new patients as requested
  • Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity
  • Enters charges for daily reconciliation
  • Handles patient concerns or refers to administration appropriately


Qualifications
What You Will Need:
  • High School diploma/equivalent.

Job Summary:
Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.


This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.



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