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Application Engineer Full-time

at Rotex in Ohio (Published at 13-09-2018)

Position Summary

Technical sales role supporting our sales channels to achieve profitable sales growth in assigned territories by matching solutions to client requirements. Activities will include customer visits, lab testing, quoting, negotiating, order entry, contract handover, site service and commissioning. Maintain strict adherence to high ethical business standards and applicable governmental laws, regulations and codes.

Company Summary

Rotex pioneered the dry separation industry and grew to become a global manufacturer of industrial separation equipment, becoming a subsidiary of Hillenbrand, Inc. in 2011. Rotex now sets the standards for maximizing yield and minimizing waste for a host of Fortune 500 companies in processing facilities around the world.

The Rotex story of superior separations starts with the people who work here. Our associates are our number-one asset; this fine group of people helped Rotex expand from a regional Cincinnati company to a strong global competitor. And we’re not done yet. We’re always looking for great people to add to our story and to help us write the next chapter in our history.

Essential Duties and Responsibilities:

  • Support direct and indirect sales channels to achieve sales and margin targets in assigned territories assisting in sales forecasting.
  • Analyze customer application requirements, performing research and commissioning laboratory testing to propose suitable equipment for customer needs.
  • Work with sales agents to formulate the technical solution and support them in presenting the Rotex value proposition at the customer site.
  • Assist the Regional Sales Manager in development and management of sales agents.
  • Collate technical reports and product proposals highlighting the Rotex value proposition for presentation to customers either directly, or through sales representatives.
  • Initiate and coordinate follow-up of sales leads, inquiries and proposals
  • Proactively promote all product lines to meet the goals and expectations as defined in sales plans looking to ‘up-sell’ wherever possible.
  • Resolve client application problems either remotely or by site attendance.
  • Carry out on-site testing and analysis where required.
  • Commission laboratory testing and/or analysis on equipment or media when required as part of the research, proposal development, problem solving process.
  • Analyze market conditions, develop and carry out action plans to protect/build market share in allocated territories and segments.
  • Develop segment application expertise and share with organization.
  • Use CRM to maintain up-to-date records of customer activity, quotes, sales pipeline and as a key form of communications media within Rotex.
  • Assist the Aftermarket Sales Department to actively promote and sell aftermarket parts.
  • Review and prepare machine orders for order entry ensuring the scope of supply and all commercial and technical requirements are clearly highlighted at the kick off meeting. Assist in order entry and follow up through shipments of the product.
  • Arrange and engage in domestic/international travel to support selling and marketing activities outlined above.
  • Actively participate in continuous improvement activities to improve Company processes and products.
  • Assist in technical training of sales representatives.
  • Prepare budget recommendations and adhere to authorized budgets. Be aware of and take advantage of opportunities for savings.
  • Perform other assignments or duties appropriate to the overall responsibility of the position of Application Engineer.
  • Any other reasonable instructions from Line Management or Directors.

Supervisory Responsibilities:

This position does not have any supervisory responsibilities.


DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.



Education

Degree level in specialist area (Engineering / Mechanical Engineering) or equivalent experience

Skills/Experience

Required:

  • Customer facing / presentational skills with experience in attending client site meetings matching engineering solutions to client need
  • Experience of working in a Technical Sales role within an international manufacturing company providing engineered applications

Preferred:

  • Understanding of and experience within a lean environment beneficial

Travel

Travel up to 30% of the time.

Physical Demands

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee’s ability to see near and far distances.

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At Rotex, a Hillenbrand company, we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans



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