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Sr. VoIP Engineer Full-time

at PoweredByOpolis in Colorado (Published at 12-09-2018)

We have an exciting opportunity for a Sr. VoIP Telecom Engineer for a company in the hospital/healthcare industry located in Greenwood Village. Must have strong Cisco background. Company is moving from Avaya to Cisco.

Education/Licensing/Certification:

  • BS or BA in Computer Science, Math, Engineering or Other Technical Field
  • 10+ years of telecommunications technology development in a call center environment, specifically with call recording focus

Qualifications:

  • 5-10 years’ experience with deploying and/or engineering of Avaya Voice environments including AES
  • 5-10 years’ experience with deploying and/or engineering of Interaction Center, VoIP Loggers, DMCC & TSAPI, Storage Center and Interaction Analytics
  • Telecommunication certifications, Avaya a plus
  • 5-10 years’ experience with NICE Call Center Recording Platforms and integration with Avaya Systems
  • Experience with all other PBX systems and Cisco Call Manager a plus
  • Proficient knowledge of carrier transport and provisioning (Tl, ISDN, T3) PBX systems, and voice mail systems
  • General knowledge of networking, routing and LAN/WAN protocols
  • Avaya voice system platforms, equipment, applications, and tools
  • Ability to participate in a team environment and work with others to achieve goals and results
  • Ability to understand and complete work assignments
  • Ability to perceive and analyze problems and to recommend technical solutions to resolve business issues
  • Effective oral, written and interpersonal communication skills

Job Type: Full-time



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