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Employee Relations Manager Full-time

at Cook Inlet Tribal Council, Inc. in Alaska (Published at 16-07-2018)



Job Title:
Employee Relations Manager

Human Resources

Reports To:
Director of Employee Relations and Resources

Human Resources Generalists

FLSA Status:

Pay Grade:

Job Type:
Regular, Full-Time

General Functions
The Employee Relations (ER) Manager is a strategic partner in building and maintaining an HR Department that is customer-focused, a champion of transformational change, and an advocate for Our People. In partnership with the Director of Employee Relations and Resources (ERR) the ER Manager is responsible for contributing to a progressive, multi-generational workforce by proactively developing, implementing, managing, and communicating employee programs that align with CITC’s mission, vision, values, and sustainability plan.

Duties and Responsibilities:
  • Promote an environment where all staff work in partnership to provide the best environment possible for both staff and participants.
  • Provide values-based leadership and support to assist department managers in addressing and solving employee issues.
  • Assist the ERR Director in development and management of the HR Department budget.
  • Provide oversight and facilitation of ongoing employee benefit administration and annual open enrollment.
  • Oversee workforce and professional development activities and programs, that commit to engaging, renewing, and empowering CITC’s multi-generational workforce.
  • Contribute to the creation and implementation of innovative approaches to communication, professional development, and mentorship intended to advance employment and career development opportunities for Alaska Natives/American Indians, and all CITC and subsidiary employees.
  • Manage CITC’s Intern Partner Program, entry-level OJT employment opportunities, development/apprentice programs, and increase internal and external partnerships with CITC.
  • Manage the Youth Advisory Council (YAC) and identify opportunities within CITC that focus on expanding youth development.
  • Work with universities, technical schools, colleges, etc. in identifying and implementing developmental programs to advance CITC’s employees’ skills.
  • Work in collaboration with the ERR Director in managing employee compensation programs for CITC, including producing reports, analyzing compensation, reviewing job descriptions and recommending changes as necessary.
  • Promote Alaska Native/American Indian hiring preference in a constructive manner that maintains respect for CITC’s diverse population.
  • Maintain confidentiality according to regulations and procedures.
Human Resources:
Talent Management
  • Oversee internal and external recruitment, on-boarding, and retention programs.
  • Assist in administering policy revisions and ensuring staff are adequately trained on all policies.
  • Assist in developing and overseeing the administration of a robust benefits package for employees that aligns with CITC’s values and staffing needs.
  • Assist supervisors with overall performance management, the employee evaluation process, coaching, counseling, disciplinary actions and terminations; consult with all staff members on performance enhancement.
HR Administration
  • Communicate changes in CITC personnel policies and procedures with CITC staff and offer guidance to programs in implementation as well as direct the HR Team in the administration and implementation of the policies.
  • Ensure all Human Resource Information Systems (HRIS) are maintained and updated timely and accurately, including the electronic file systems and other electronic resources managed by the HR department.
  • Assists the ERR Director with Affordable Care Act (ACA) compliance reporting.
  • Maintain knowledge of industry trends and employment legislation and ensure CITC’s HR staff is adequately trained in these areas.
  • Stay current on compliance laws to ensure that CITC’s policies and procedures comply with Wage & Hour, HIPAA, FMLA, EEO, ADA and any other relevant laws & regulations.
HR Strategic Partnerships
  • Assist with developing and maintaining relations with key stakeholders, Native organizations, and other business entities to gain knowledge and promote workforce development and employment opportunities.
  • Represent CITC at internal/external meetings and outreach events related to promoting workforce/professional development and health/wellness of CITC employees.
  • Serve as a reference to management and staff for policy questions and assist the ERR Director in implementing corporate policies.
Job Specifications:

  • Excellent interpersonal skills; ability to work effectively and cooperatively with all levels of management and staff, affiliated-company employees as well as outside business associates; exhibit a professional manner in dealing with others.
  • Excellent organizational, follow-up and detail oriented skills.
  • Ability to maintain accurate records and prepare and submit comprehensive reports.
  • Work independently, as well as with a team, with minimal supervision.
  • Make decisions that may involve thinking strategically, problem solving, and exercise good judgment.
  • Excellent oral and written communication/presentation skills, including thorough knowledge of proper grammar, advanced vocabulary, spelling, editing and proofreading skills.
  • Understand CITC’s mission, vision and strategic focus areas and incorporate knowledge into daily activities.
  • Strong knowledge of current and innovative Human Resource and workforce development strategies and programs.
  • Knowledge of compliance laws including but not limited to; Wage & Hour, HIPAA, FMLA, EEO, ADA and any other relevant laws & regulations.
  • Strong knowledge of Microsoft Office products and Adobe software.
  • Knowledge of Alaska Native and American Indian culture and/or community resources.
Minimum Qualifications:
  • Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Psychology, or related field. Relevant experience may substitute for educational requirement on a year-for-year basis.
  • Three to Five years of progressively responsible experience in Human Resources or related field that encompassed employee relations, employee professional development, training development/delivery, and benefits consultation.
  • Established networks with Alaska Native Organizations and Workforce Development communities.
  • Three years’ supervisory experience.
  • PHR/SPHR and/or SHRM-CP/SCP.
  • Demonstrated knowledge and understanding of the social, health, educational, training, and cultural needs of the Alaska Native/American Indian community.
  • Continued employment status will be contingent upon completion of a satisfactory state and federal criminal background check.
Additional Information:
Hiring preference shall be given to eligible and qualified Alaska Native/American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.

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