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Sales Support Representative Full-time

at Static Clean International, Inc. in Massachusetts (Published at 14-06-2018)

Company Description

Static Clean International, Inc., located in North Billerica, Massachusetts, is a leading supplier and manufacturer of static and contamination control products in North America.

Job Summary

We are currently searching for a Sales Support Representative who can offer reliable support to the sales team as well as provide supporting services to our extended client base. The successful candidate will be responsible for ensuring that all sales orders and related documents are processed efficiently and accurately. The candidate is also responsible for updating customer contact information as needed. This position reports to the National Sales Manager. Whether you are experienced or new to the work force, we encourage you to apply today.

Responsibilities

Answer the Telephone:

Direct calls to other team members, as needed

Respond to customer inquiries

Screen calls

Provide Information to the Sales Team

Create and Process Sales Orders

Print the Picking List and the Packing Slip

Create Manufacturing Order and Update Manufacturing Schedule

Customer Support

Entering and Updating all Information in the Company’s Insightly CRM

Follow Up on Sales Orders with Pending Shipments

Skillset

Friendly and Engaging Personality

Excellent Customer Service and Office Administrative Skills

Highly Organized and Attentive

Ability to Multi-Task and Work Independently

Excellent Written, Verbal and Social Communications Skills

Flexible and Able to Deal with Frequent Interruptions and Changing Priorities

Excellent Keyboard Skills Including Data Entry

Qualifications

Bachelor’s Degree Preferred, but Other Degrees and Life Experience Considered

Job Type: Full-time

Salary: $20.00 to $22.00 /hour

Education:

  • High school

Location:

  • North Billerica, MA 01862

Required work authorization:

  • United States


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