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Casual PT Convenience Store Clerk - Variable Shifts Full-time

at Mega Travel Stop Stanley - S Broadway St in Wisconsin (Published at 14-06-2018)

Job Title: Convenience Store Clerk
Classification: Casual Part-time (0-19 hours/week)
Shift: Variable shifts
Reports To: Convenience Store Manager
FLSA Status: Hourly
Starting pay: $10.51/hour

The Convenience Store Clerk provides superior customer service in a welcoming and friendly atmosphere. This position is responsible for greeting customers, stocking and merchandising, taking customers’ payment, and creating a positive energetic atmosphere for the customers.

Provides exceptional customer service
  • Welcomes customers to the store
  • Assists customers with items they are looking for and in the purchase of store merchandise
  • Verifies customer’s age by asking for appropriate identification, in accordance with company policy and state/federal laws
  • Takes payment using POS system. Accurately rings up all sales and able to process cash and credit card purchases
  • Develops personal ongoing relationships with customers
  • Answers the telephone and assists callers using proper phone etiquette
  • Addresses customer concerns and resolves issues when a customer is not satisfied with the service or product received
Communicates and works cooperatively with Convenience Store Manager to maintain department standards
  • Ensures floors are clean and free of debris
  • Maintains proper housekeeping in the store by dusting shelves, cleaning windows, straightening displays, and keeping product clean and free from dust.
  • Stocks and organizes the store as needed. Assists with inventory and makes notations for management of any items in short supply
  • Assures that gas pumps are operating properly, calling for assistance when necessary
  • Participates in merchandising and displaying of all products
  • Works with Convenience Store Manager to carry out product resets and understand sales trends
  • Always makes the best use of time and resources; seeks ways to reduce costs
  • Prevents loss by knowing and complying with Mega’s safety rules
  • Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps
  • Anticipates the impacts and risks of decisions and actions
Contributes to overall team readiness
  • Orders and displays signage to ensure all products are properly priced
  • In absence of Convenience Store Manager, checks and scans in vendor invoices to ensure the correct product is being received
  • Performs all other duties as assigned by the Store Manager

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