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Insurance Premium Payment Associate Full-time

at Optima Health in Virginia (Published at 17-05-2018)

Responds to record and process telephonic payment inquiries. Responsible for taking both initial and ongoing payments for insurance products while maintaining a high level of customer service. Responsible to work in multiple computer programs at a time. Must be able to maintain a high level of service to customers while managing changing volume demands of the call center.

Physical Location

Optima Health - Va Bch

Department Number and Name

706001181 Individual Product Payment Cen

Employment Status

Full time

Shifts

First (Days)

Job Category

Administrative/Clerical

Required Education

High School Grad or Equivalent

Experience

Required: Customer Service - 1 year

Preferred: None, unless noted in the "Other" section below

Licenses and Certifications

None, unless noted in the "Other" section below

Skills

Required:

Preferred:

Other

One year customer service experience, computer skills & strong verbal skills required. Collections experience preferred. Must be detailed oriented.

City

Virginia Beach, VA


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