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PT Receptionist - Job Connection Center Full-time

at Goodwill Industries of Central Florida in Florida (Published at 17-05-2018)

Goodwill Industries of Central Florida is a large and diverse nonprofit. A career at Goodwill blends service with professional advancement - whether you aim to join retail, donor services, business services or professional administration, you’ll work with a team of dedicated individuals serving a common purpose: to get people with disabilities and other barriers employment “building lives that work”.


Under the direction of the Job Connection Center Manager, perform, organize and maintain clerical operations and client record system for the Job Connection Center. Major duties include managing phone calls, entering client demographic data in the department’s client information system, and assisting participants as needed and ensuring that all agency and departmental policies and procedures are followed.

Responsibilities and Duties

  • Greet all incoming guests, answer phone calls and take messages for the staff of the Job Connection Center.
  • Ensure that each new participant completes an Enrollment Form and that all participants and guests sign in when they arrive.
  • Conduct an orientation/tour of the Job Center as requested.
  • Maintain referral lists, Job Club enrollments and schedules.
  • Create letters, correspondence, reports, and meeting minutes in a timely manner.
  • Ensure that all required client data is accurately recorded in the department’s client information system to provide current, accurate statistical data for the department’s monthly census, Goodwill’s quarterly outcome measurement and GII’s Annual Statistical Report (ASR).
  • Maintain binders of Enrollment forms as directed by Job Connection Site Coordinator.
  • Maintain a supply of Job Connection, VCS and appropriate administrative forms as well as materials and brochures for the Community Resource Library.
  • Demonstrate consistently professional demeanor in speech, actions and appearance, serving as a role model for participants, staff and co-workers and community resources.
  • Promote an environment of cooperation and support where creativity and innovation are encouraged for participants, employees, co-workers, partners, and other stakeholders and customers.
  • Ensure that all services demonstrate consistent application of the five (5) principles of Self Sufficiency: urgency, responsibility, practice, continual learning, and motivation.
  • Assist with resume development and word processing of resumes when requested by Job Connection Coordinator.
  • Assist in maintaining and cleaning the Job Connection Center.
  • Communicate need to re-order office supplies for the Job Connection Center.
  • Perform other duties as assigned by the Job Connection Center Coordinator.

Benefits and Perks

  • We offer a full benefits package two health plan to choose from(FT), as well as two dental plans, vision and Group life insurance(FT/PT), Employee Assistance Program and much more!!
  • Our generous compensation package also includes a 20% store discount, 403(b) retirement plan election, Fitness Reimbursement, holiday pay, vacation.

Experience and Education

High School education or equivalent is required. A minimum of one (1) year experience in an administrative/secretarial capacity.

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